We booked our room on the Marriott website. Our search was for 2 adults, 3 children. It gave us the option for a room with 2 double beds and an additional rollaway. When we checked in, we confimred with the Manager on Duty that the rollaway was in the room. He told us that rollaways were not allowed in the double rooms because they were a fire hazard. Then he asked us if we wanted to upgrade for another $50 a night to a suite. We explained that we were given the rollaway option on-line and he held his ground saying it was a fire hazard. We were not willing to pay the upgrade and he wouldn't comp it for us, so we told him we'd have one of our children stay with relatives in town.
We we got to our room - there was the rollaway! (right against the window wall- NOT a hazard!)
My only other comment was that the bathrrom was tiny. Really impossible for 2 people to share at the same time.
On a positive note, the room was clean except for a fake plastic spider we discovered under the curtains! :-)
- Official Description (provided by the hotel):
- Hotel is in the shape of a giant, nouveau-Aztec pyramid and offers some of the best views of Albuquerque's International Balloon Fiesta. ... more less
- Reservation Options:
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- Also Known As:
- Albuquerque Marriott Pyramid North Hotel Albuquerque
- Marriott Albuquerque