I stayed at this lovely establishment for two nights and had booked a king smoking room. I checked in around 4:30 and was told that the room I had booked a month prior was not available. The girl working the desk didn't seem bothered and sort of waited for me to cue her as to her next move. I then asked what was available and after several minutes was moved to a queen smoking. "No big deal" I think but know that I will ask tomorrow for the room I originally booked.
I get to the room and it's much smaller than I had expected, particularly upon noticing that it was a handicap equipped room. There were jokes about going out to get a wheelchair to see if it could actually get through the clearance between the bed and dresser. The smoke odor isn't bad for a smoking room and other than that it seemed clean and tidy. Upon making my way into the bathroom, I see where all the bed space went. The bathroom was huge but the odd thing was that the shower was incredibly tiny! I understood that it was meant for someone that needed a shower chair but I was a little concerned for my friend. He's a bigger guy and I knew the shower was not going to work. It was confirmed after my own cramped shower in the morning.
The next morning I spoke to the front desk again and had a much different customer service experience. I was told that no rooms were clean at that time but I would get what I booked when I came back later that evening. Upon my return, the room was changed with no problems. The second room was fine. A little small for a king bed room but it was fine for one night.
The property was fairly standard for this type of hotel. There was all types of hub-bub outside but it was a Saturday and you'll get that anywhere.
There is an Albertsons right across the street and it's close to I-40., which is nice. It's also a nice area if you're heading up to Sandia Peak. It's a fairly short drive up from here.
If I stay in Albuquerque again though, I will choose a different hotel.
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- Also Known As:
- Comfort Inn East Hotel Albuquerque
- Comfort Inn Albuquerque
- Albuquerque Comfort Inn