My sister was ill in the hospital, I thought I would be staying just a few days but ended staying for 15 days. The Service I received was outstanding. Trish who is a mangaer was so kind to me. Every morning she asked how my sister was and if there was anything they could do to help. She offered shuttle service to the hospital and also let me stay late the day they released her. She made me feel like I was part of a family. This hotel has great service, clean rooms, a wonderful breakfast. I would rate my experience here better than excellent.