I stayed at the Clubhouse Inn for a conference. The reason I picked this hotel was due to the shuttle service they offered. The room was very nice and clean. The breakfast was great, the drinks were even better. The staff was the best except the General Manager Karen. Karen was the rudest person I have ever experienced in my entire traveling life. She had an attitude like no other. She was throwing things, she slammed a door at the front desk and then I heard get rude with other staff members. I felt like we were an inconvience to her. After my experience with her I refused to ride with her again. I had the great pleasure of driving with the other 2 drivers. The first driver was a young man who was wonderful. The other driver was a woman who ran the desk. They were very pleasent and always smiled and asked if they could help. I thought to myself how could this hotel get such great reviews with a manager like Faren, until I met the rest of the staff.