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“Nice hotel for taking in Intl Balloon Fest” 5 of 5 stars
Review of BEST WESTERN PLUS Rio Grande Inn

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BEST WESTERN PLUS Rio Grande Inn
3.0 of 5 Hotel   |   1015 Rio Grande Blvd NW, Albuquerque, NM 87104 (West Old Town)   |  
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Ranked #19 of 146 hotels in Albuquerque
Waterford, Wisconsin
Top Contributor
53 reviews 53 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
36 helpful votes 36 helpful votes
“Nice hotel for taking in Intl Balloon Fest”
5 of 5 stars Reviewed November 5, 2012

Had a wonderful room at this hotel. Very clean and accommodating. They had a shuttle to a local casino which was great. Located about15 minutes from the Festival Grounds but we had no trouble getting around the city

Room Tip: Can't say anything about the restaurant since we didn't eat there. Most hotels now a days g...
See more room tips
  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dos1, Director of Sales at BEST WESTERN PLUS Rio Grande Inn, responded to this review, November 6, 2012
Thank you for taking the time and posting a review of our hotel.
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589 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
Newcastle upon Tyne, United Kingdom
Top Contributor
83 reviews 83 reviews
47 hotel reviews
Reviews in 45 cities Reviews in 45 cities
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed November 3, 2012

We stayed here two nights on a Route 66 bus trip.

The hotel is very nice, even though it is near the freeway there is no traffic noise.

The rooms are well decorated in Mexican style, with lovely touches like a branding on the headboards. The room wasn't massive, but it was large enough. The only let down was the coffee in the room, it was awful.

There was free wifi in the rooms and a couple of computer terminals in the lobby. There is a free shuttle service to the old town, but it really is less than a 10 min walk, as well as taking you to the airport and train station.

The staff we encountered were OK but not super friendly.

Dinner in the restaurant was good

As an alternative try St Clair Bistro which is just over the road, the food was very good

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dos1, Director of Sales at BEST WESTERN PLUS Rio Grande Inn, responded to this review, November 5, 2012
Thank you for taking the time and posting a review of our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Senior Contributor
34 reviews 34 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed October 31, 2012

My wife and I stayed here with a Contiki group as a one night stop over. The hotel was pleasant and the room was large. The bed was comfortable and the bathroom was clean and tidy. We ate dinner in the hotel restaurant and the food was nice and plentiful. Maybe it was because we were part of a tour group but the bar staff were a little surly and the wait staff just tossed the food down and ran. We would stay here again if passing through town. Overall a comfortable experience.

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dos1, Director of Sales at BEST WESTERN PLUS Rio Grande Inn, responded to this review, November 1, 2012
Thank you for taking the time and posting a review of our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Top Contributor
95 reviews 95 reviews
21 hotel reviews
Reviews in 39 cities Reviews in 39 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 30, 2012

The hotel is in an excellent location, a very short walk to the Old Town, and several other attractions and museums. It is a very well kept hotel, great decor in the lobby area as well.
Our room was large, clean and comfortable. Again all the furniture was matching and looked authentic for New Mexico, there is also a great restaurant on site and bar. Both are very reasonable and the food was great,

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dos1, Director of Sales at BEST WESTERN PLUS Rio Grande Inn, responded to this review, November 1, 2012
Thank you for taking the time and posting a review of our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, Virginia
Top Contributor
115 reviews 115 reviews
39 hotel reviews
Reviews in 46 cities Reviews in 46 cities
329 helpful votes 329 helpful votes
3 of 5 stars Reviewed October 24, 2012

Spent one night, clean room was a bit small with 2 beds, furniture, bed was comfortable, but heard some noise from the Interstate. Staff was pleasant, breakfast was ok. Low ceiling creates a cramped feeling for the lobby and restaurant, although another way to look at it is there is not a lot of wasted space in this hotel! Located on Rio Grande off I 40, not far from Old Town. Recommended, 3 and half stars

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dos1, Director of Sales at BEST WESTERN PLUS Rio Grande Inn, responded to this review, November 1, 2012
Thank you for taking the time and posting a review of our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
berwick
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 16, 2012

Pleasant hotel just of the highway with good rooms and service, including a restaurant on site. Well appointed room with a good bed, ok bathroom. Restaurant on site has a good food selection with prices appropriate for a hotel. No free breakfast as with most BW but cost at restaurant is reasonable. Stayed three nights with restaurant meals for approx $500.00. Would recommend this hotel. Also within travelling distance to Los Alamos which is a must see.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dos1, Director of Sales at BEST WESTERN PLUS Rio Grande Inn, responded to this review, October 18, 2012
Thank you for taking the time and posting a review of our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bullhead City, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 15, 2012

Originally said there were no privacy curtains. Finally found them. They are on the window side of the lightweight curtains (rather than the room side) and were hidden behind large decorative valances on the edges of the window ... And they are white to match the other curtains.

But in giving them credit for that, have to take off for water temperature control in the shower. Part way through showering, without touching the faucet, the temperature went up and down several times without me touching the faucet -- apparently being very sensitive to what other guests were doing. Having a room at the far end of the hall must make things sensitive to many of the rooms along the hall ... So my shower went from normal temp to hot, cold, normal, cold, hot, and finally back to normal as I finished. (Wasn't enough to scald, nor freeze, but still very noticeable) .

Stayed October 2012, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS Rio Grande Inn

Address: 1015 Rio Grande Blvd NW, Albuquerque, NM 87104
Phone Number:
Location: United States > New Mexico > Albuquerque > West Old Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Albuquerque
#11 Business Hotel in Albuquerque
#22 Romantic Hotel in Albuquerque
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Rio Grande Inn 3*
Official Description (provided by the hotel):
Full service hotel located in the Historic Old Town District with over 150 unique shops, restaurants, and art galleries nestled around the Albuquerque Plaza. The Inn is bordered by I-40 to the North, the Downtown District to the East, Route 66 to the South, and the Rio Grande River to the West. Swimming pool, hot tub, restaurant, cantina, business center, and free Wi-Fi. 100% non-smoking facility. ... more   less 
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Also Known As:
Best Western Plus Rio Grande Hotel Albuquerque
Best Western Albuquerque
Albuquerque Best Western

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