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BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites: Traveler Reviews

2.5 of 5
2400 Yale Blvd SE, Albuquerque, NM 87106
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BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites
Ranked #19 of 144 hotels in Albuquerque
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206 reviews from our community

    Trip type
Traveler rating
    86
    72
    31
    9
    8
Date Rating
Lawrence MA
1 review
“Airport convenience”
5 of 5 stars Reviewed November 23, 2012

This hotel offers convenient access to rental car and airport, both important to me as we travel to see friends in New Mexico. And the food at breakfast is great, the best in all our BWH travel. The help is friendly and helpful, as when I forgot my rental car documents and was able to go back in to collect them after checking out.... no questions asked, only a smile :<)

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Best Western

Ask MICHAEL S about BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review
November 30, 2012
Greeting from of the entire staff, we would like to thank you for taking your time to share your experience of your recent visit to Best Western Airport Albuquerque InnSuites Hotel! It gives us great pleasure to know that you enjoyed your stay, and we appreciate your feedback and thank you for choosing to stay with us! If you are ever in the Albuquerque area, it would be our pleasure to serve you again! Thank you for being a loyal Best Western customer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hawaii
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
35 helpful votes 35 helpful votes
“Very average property, won't be back.”
3 of 5 stars Reviewed November 22, 2012

If you're just looking for an overnight pass through stay, this place will suffice. You can't close the drapes and black out the windows as they only have those white semi transparant drapes covering the windows. The rooms need a bit updating and there is no elevator (had to carry my luggage up the stairs). There is a complimentary breakfast/afternoon snacks but I didn't try it. It's pretty close to other restaurants and such. The room I was in had a short circuit in the headboard lighting and I actually got shocked trying to turn the lights off and on. Won't be back.

Room Tip: Stay someplace else.
See more room tips
  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask 808traveler about BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review
November 30, 2012
Thank you, for your recent trip advisor review regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
“A wonderful place to stay!”
5 of 5 stars Reviewed November 19, 2012

We have stayed here for 10 nights the past couple years during the balloon festival. We now consider it our "home away from home" during Fiesta as Victoria and her entire staff make us feel so welcome. We upgrade to a 2 room suite which gives us plenty of room for all our balloon gear! Also, having 2 full bathrooms is definitely a plus! The hotel's location by the airport (with free hotel shuttle service) is especially convenient when friends fly in mid week to join us at Fiesta. We enjoy the outdoor seating areas where we can relax with our friends.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask desertdrifteraz about BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review
November 30, 2012
desertdrifteraz, we would like to thank you for taking your time to share your experience of your recent visit to Best Western Airport Albuquerque InnSuites Hotel! It gives us great pleasure to know that you enjoyed your stay, and thank you we also think of you as family and we appreciate your feedback, all the employees love to take care of the Balloon Pilots every year, our staff has gotten to know all of you over the years!! Thank you for being a loyal Best Western InnSuites customer see you in 2013
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Boulder, Colorado
1 review
“Worst hotel experience ever!”
1 of 5 stars Reviewed November 7, 2012

This was the worst experience I have ever had in a hotel. The curtains are a transparent white mesh material and did nothing to block out the floodlights from the parking lot. I had to tie the blanket across the window to be able to sleep. The fridge made a loud buzzing sound and it had to be unplugged in order to sleep. The bed was one of the worst I've ever slept in.

Also, be careful climbing the back staircase. The second step from the top is several inches higher than all the others. I didn't see it at night while carrying my suitcase and tripped and fell on the concrete. I don't know how this passed a building inspection.

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Jeff N about BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review
November 15, 2012
Thank you, for your recent trip advisor review regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I noticed that you have left a couple of bad reviews about or hotel, as I am wondering if you brought any of these small issues to the attention of Managment, every suite in the hotel has black out drapes that are located behind the sheers for privacy. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Tennessee
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Convenient, and good hotel near airport”
4 of 5 stars Reviewed November 6, 2012

My wife and I have stayed at the BW InnSuites at the Albuquerque for several years also, usually with a minimum of two nights. On our recent trip to ABQ we arrived late and the hotel was the perfect place to retreat to after a hectic day of travelling. To our surprise the rooms had been updated, complete with flat panel tv's, which was nice. We have stayed at other hotels in the area, but the BW InnSuites is still one of THE best for staying before or after flying to, or from ABQ.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 7 more reviews by Bill C for Albuquerque
Ask Bill C about BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review
November 30, 2012
Thank you for taking the time to review our property. We are pleased to hear that your visit was pleasant and recognized how clean our property is...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites

Also Known As:
Best Western Albuquerque
Albuquerque Best Western
Address: 2400 Yale Blvd SE, Albuquerque, NM 87106
Phone Number:
Region: United States > New Mexico > Albuquerque
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Family Hotels in Albuquerque
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites is located just a few blocks from the Albuquerque International Airport -- ABQ. Hotel guests looking for a great location will find themselves near Kirtland Air Force Base, Sandia National Labs and the University of New Mexico. Popular events near the hotel include the Albuquerque International Balloon Fiesta and Gathering of Nations Pow-Wow. Other popular attractions near the hotel include The Rio Grande Zoological Park, Albuquerque Aquarium, and Rio Grande Botanic Garden in Albuquerque. The Sandia Peak Ariel Tramway & Ski is just a short drive away. ... more   less 
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BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites
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