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“Nothing fancy but good value and location” 4 of 5 stars
Review of BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites

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BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites
2.5 of 5 Hotel   |   2400 Yale Boulevard Southeast, Albuquerque, NM 87106   |  
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1,000 bonus reward points
Ranked #21 of 144 Hotels in Albuquerque
Certificate of Excellence
GreenLeadersBronze level
Pismo Beach, California
Level Contributor
48 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Nothing fancy but good value and location”
4 of 5 stars Reviewed October 23, 2012

Stayed here for one night this past weekend. Arrived after midnight and the shuttle stopped running at 11PM. Decided to walk from the terminal to the hotel. Just 12 minutes and and easy walk if not carrying luggage. Check in was easy and I was given a room on the 2nd floor. Clean with a comfortable bed and a free bottle of water. Just what I needed for a good nights sleep. Hotel was quiet and I was able to choose from a few diners for breakfast within an easy walk. Good value for $54 booked on Priceline.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review, November 15, 2012
I would like to thank you for taking your time to share your experience of your recent visit to Best Western Airport Albuquerque InnSuites Hotel! It gives us great pleasure to know that you enjoyed your stay, we strive to make sure that everyone's stay is comfortable and CLEAN we hope to serve you again in the futrue, thank you for being a loyal Best Western customer
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736 reviews from our community

Traveler rating
    366
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    93
    37
    21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
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English first
Denver, Colorado
1 review
2 of 5 stars Reviewed October 22, 2012

Staff pleasant, room clean. BUT: Had to get *room key re-activated everyday; Wi-Fi wouldn't stay connected; "free water" in room was not replenished - neither were drinking cups; HUGE hole in middle of face wash cloth; closet door knob not connected; older hotel - needs repair, water stained walls, uncomfortable bed. This was my first, and probably my last stay, at a Best Western.
*Regarding room key not working day after day, staff was not in agreement. And no one offered to compensate for the inconvenience of having to get a new key each day....

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review, October 25, 2012
Thank you, for your recent trip advisor review regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I noticed that you have left a couple of bad reviews about or hotel, as I am wondering if you brought any of these small issues to the attention of Managment. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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Mechanicsville
Level Contributor
186 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed October 18, 2012

The Best Western Inn & Suites is conveniently located minutes away from the airport. We arrived in the wee hours of the morning as our flight was late, but we were greeted by a Front Desk clerk, who was cheerful, friendly and knowledgeable and assured us that our room was ready for occupancy. Even though there is a restaurant on the hotel site and several restaurants nearby, the hotel provides an all inclusive breakfast of scrambled eggs, sausage, home fries, sausage gravy, biscuits, waffles, yogurt, dry cereal, toast, etc. Social hour starts a 5 p.m. and you can choose from a variety of soft drinks, water, and nachos. The Business Center is in an enclosed room which provides privacy for the guests. Guests can relax out front at a couple of cafe tables. We were in Albuquerque for the balloon festival and a highlight of the stay was that several balloon pilots stayed at the hotel and it was fun visiting with them. If you're looking for convenience, location, friendly staff, plus all the other extras, book this hotel!

Room Tip: Our room was on the first floor, and it was a little noisy - but we attributed that to the balloon f...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review, October 25, 2012
Greeting from of the entire staff, we would like to thank you for taking your time to share your experience of your recent visit to Best Western Airport Albuquerque InnSuites Hotel! It gives us great pleasure to know that you enjoyed your stay, and we appreciate your feedback and thank you for choosing to stay with us! If you are ever in the Albuquerque area, it would be our pleasure to serve you again! Thank you for being a loyal Best Western customer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fountain Hills, Arizona
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 15, 2012

Special kudos to the staff, front desk especially. We like everything about the hotel except the TV quality which we were told is being fixed. Highly recommend to those passing thru, easy to find, lot of restaurants nearby. We felt we were in a safe area with good parking.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review, October 25, 2012
Greeting from of the entire staff, we would like to thank you for taking your time to share your experience of your recent visit to Best Western Airport Albuquerque InnSuites Hotel! It gives us great pleasure to know that you enjoyed your stay, and we appreciate your feedback and thank you for choosing to stay with us! If you are ever in the Albuquerque area, it would be our pleasure to serve you again! Thank you for being a loyal Best Western customer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Covina, California
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed October 9, 2012

Excellent motel, we stayed one night going east and another night on our return trip going west .. Found the rooms clean and comfortable, refrigerator (which was on and cold) and microwave in room. Breakfast was served 6:30 to 10am and was hot, sausage and eggs, biscuits and gravy and other usual breakfast items .. coffee available all the time. We enjoyed the social hour between 5pm and 6pm, nachos and sodas and intrigued with warm cheese machine for the nachos. Front desk check in was efficient and friendly. Nice Business Center with a couple of computers, good ones, for use by motel guests. In spite of being close to the airport, we were not bothered by airplane traffic noise. Would stay here again any time we are traveling same route.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review, October 10, 2012
Thank for your recent trip advisor review of the Best Western Airport Albuquerque InnSuites Hotel, I am very happy to hear you had a great stay and I am so proud of our hotel and my staff at our property.. Thanks for the positive comment. We look forward to seeing you next time you are in the area..
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california
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 8, 2012

We stayed one night after a late flight. Used the shuttle from/to the airport – location convenient for late/early flights. Staff is friendly and room is clean. Free WIFI and free breakfast with some warm items.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review, October 10, 2012
Thank you for your recent review of our hotel. We are happy to hear that we exceeded your expectations! The Management Team hopes you will stay with us again when your travels bring you back to Albuquerque. Everyone here at the Best Western InnSuites Albuquerque appreciates your business and loyalty
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Alberta
Level Contributor
85 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed October 5, 2012

We stayed one night before a 6 am flight. The shuttle does not start until 5 am - this gave us pause, but the clerk at the desk assured us we would have enough time to checkin and board our flight - which we did. The room we had was fine, except we could not figure out how to work the alarm clock - is was fixed to the night table, so we could not pick it up to try and figure it out. We relied on a wake up call. There is a restaurant on site and we went there for dinner - it was fine for a one time meal. We would likely stay at this BW if we were flying out of ABQ again.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnSuitesDOS, Director of Sales at BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites, responded to this review, October 10, 2012
Thank you so much for your feedback regarding your stay at the Best Western InnSuites Hotel Albuquerque Airport! We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very pleased when a guest takes the time to share a thier experiences at our property. Thank you again for your feedback. We hope to have you as a guest in our hotel again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites

Address: 2400 Yale Boulevard Southeast, Albuquerque, NM 87106
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Green Hotel in Albuquerque
#15 Business Hotel in Albuquerque
#16 Romantic Hotel in Albuquerque
#21 Family Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
The BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites is located just a few blocks from the Albuquerque International Airport -- ABQ. Hotel guests looking for a great location will find themselves near Kirtland Air Force Base, Sandia National Labs and the University of New Mexico. Popular events near the hotel include the Albuquerque International Balloon Fiesta and Gathering of Nations Pow-Wow. Other popular attractions near the hotel include The Rio Grande Zoological Park, Albuquerque Aquarium, and Rio Grande Botanic Garden in Albuquerque. The Sandia Peak Ariel Tramway & Ski is just a short drive away. ... more   less 
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Also Known As:
Best Western Albuquerque
Albuquerque Best Western

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