Stayed at this hotel in June of 2011....great stay with no issues whatsoever. I chose this hotel because of their pet policy (allows pets and at a very reasonable rate). Unfortunately, this trip, things were not as nice as back in June of 2011. First and foremost, the gated Pet Run enclosed area was no longer accessible. The gate entry was broken....key card did not work. And when I asked the front desk clerkat check-in if they still had the Pet Run, she said yes, but did not bother to advise me it was no longer accessible! After trying to access the Pet Run I returned to the front desk to advise the gate entry was broken and unaccessible, and then she advised she knew that, and no one had ever fixed it! That would have been nice to know the first time I asked about it!