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Homewood Suites by Hilton Albuquerque Airport: Traveler Reviews

3.0 of 5
1520 Sunport Place SE, Albuquerque, NM 87106
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Homewood Suites by Hilton Albuquerque Airport
Ranked #15 of 144 hotels in Albuquerque
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138 reviews from our community

    Trip type
Traveler rating
    76
    38
    15
    5
    4
Date Rating
lawrenceville,ga
Top Contributor
168 reviews 168 reviews
143 hotel reviews
Reviews in 130 cities Reviews in 130 cities
144 helpful votes 144 helpful votes
“Honestly...the nicest Homewood Suites I have stayed at so far”
5 of 5 stars Reviewed January 24, 2013

I am a Hilton Gold Level and stay in lots of hotels. This hotel was really nice. From check in to check out, everything was perfect. The location is very close to the airport but I did not find it to be noisy. The interior decor is a cut above most of the other Homewood Suites I have stayed with. Dale, at the front desk, is one of the nicest people I have ever met. He is super friendly and all about customer service. I am not sure what others experienced but I would ABSOLUTELY stay here again based on location, customer service and decor. My room temp. was set at 70 and perfectly comfortable. The dining area was clean and well lit and the meal options were good. Great stay overall!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grants, New Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent hotel”
5 of 5 stars Reviewed January 24, 2013

Very nice and clean. Very pleasant and helpful staff. Hotel feels like home away from home.
I will definitely stay here anytime am in ABQ.

Outdoor pool which is closed during winter is the only drawback that I see. Otherwise the breakfast and the dinners (Mon- Thur) were refreshing.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Texas
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“A little disappointed, but not a bad stay”
3 of 5 stars Reviewed January 15, 2013

I picked this hotel due to the proximity to the airport and because of the rave reviews on Tripadvisor. Maybe my expectations were a little high, but my experience was not to the level of what many reviewed. I found one of the wastebaskets in the room full, which always makes me have doubts about other aspects of cleanliness in the room. I requested a non-smoking room, which I received, but was given a room on the first floor, next to one of the doors to access the parking lot. Unfortunately, when people would go outside to smoke, the smell carried into the room. When I arrived in the room, the thermostats were set to 58 degrees on A/C, which might be nice in the summer but not in January when it is snowing and is 24 degrees outside. The lock to my room was not functioning, and when I reported it to the front desk it was repaired within 30 minutes. Customer service was friendly, I received apologies for the problems I reported, and the room was very nice (and other than the garbage issue, seemed clean). This is a good hotel, and I might consider staying again but will request a room that is not on the first floor to avoid the cigarette smoke issue. In my opinion, however, a little attention to a few details would take this hotel to a 4 or 4.5 star property.

Room Tip: Request a room above the first floor to avoid cigarette smoke coming in to the room through the A/C...
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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spain
Top Contributor
111 reviews 111 reviews
36 hotel reviews
Reviews in 49 cities Reviews in 49 cities
77 helpful votes 77 helpful votes
“Grey face flannel”
3 of 5 stars Reviewed January 8, 2013

Things not good, Grey face flannel-dirty,smelly pillow,noisy aircon, aviation fuel sucked in by the aircon, holes in sheet.

Things good, we were able to check in earlier, near to restaurants in the university area,near the I 25. Good size room, fair breakfast and we had our room rate adjusted to a more favorable rate.

I would not stay in this hotel unless overnighting for the air port.

There are better home wood suites in the city location wise.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Pensacola, Florida, United States
1 review
“Great Experience”
5 of 5 stars Reviewed January 3, 2013

We have stayed in many "suite" hotels over the years, and have to say this one was really special. We were there for ten days. from Christmas Day through the 3rd of January, and I could find nothing to fault, (and I am pretty picky); our every need was anticipated.-- clean and commodious to a fault: excellent breakfast, delightful and extremely accommodating staff, especially SILVIA and her assistant who provided wonderful breakfasts and made sure everything was spic and span and that there was always hot coffee available. Sheena at the front desk answered our questions cheerfully. I wish i could call the other staff members by name as every one provided first rate service.
Sally Sue and J. D. Smith, Pensacola, Florida

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Homewood Suites by Hilton Albuquerque Airport

Also Known As:
Homewood Suites By Hilton Albuquerque Airport Hotel
Homewood Suites By Hilton Albuquerque Airport Hotel Albuquerque
Homewood Suites Albuquerque
Homewood Albuquerque
Albuquerque Homewood Suites
Albuquerque Homewood
Address: 1520 Sunport Place SE, Albuquerque, NM 87106
Phone Number:
Region: United States > New Mexico > Albuquerque
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotels in Albuquerque
#17 Business Hotels in Albuquerque
Price Range: $
Hotel Class:3 star (3*)
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