As soon as we saw our 7 11 room # we were prepared for good luck, and we found it when we opened the door. Our suite was huge, wonderfully appointed and provided a magnificent view of the mountains. It was a business trip for my wife who appreciated the super tech support for her every need. The concierge, Jaycee, was as pleasant and helpful as possible and the spa people worth the extra pampering. We were not interested in the casino which was hopping at all times;however, the smoke emitting from it did permeate the hotel air. If one does not have a car, it is a 20 minute cab ride into Old Town. Otherwise, the hotel provided a luxurious car to take us to the airport as a courtesy.

rooms are beautiful, luxurious and spacious with comfortable bedding with a view to die for great televisions and service free wifi large glass shower and deep large tub ours was really cleaned well love that they use keurig only- I really do not like the cheap powdered creamer sweet low packets for coffee staff was very courteous always accommodating BEST casino in Alubuquerque

This was a nice location for a professional conference. There were lots of meeting rooms and accommodatings for the attendees were great. Lunchtime was a bit congested. There was a bit of variety with meals but after the first day meal options were limited. The buffet was the only option for having a moderately healthy meal. A major advantage was the $5 player's club breakfast at the council resturant. It was a breakfast delight, service was slow however they were very friendly. I had my breakfast to go and they meal was incomplete both days. The roooms were spacious and the bathroom was incredible. They should include bath salts or a bubble bath in the complimentary Green Spa products. Having the fitness facility was great. The view on the groundfloor was majestic each morning especially after the nighttime snow delivery. There was a sedan transport to the resort unon arrival at the airport and upon departure. They were also available to transport us tothe Sandia Tram. The transportation department was incredibly nice. I would recommend this resort as a pleasure/ leisure destination.

This is a very nice casino/hotel. Big rooms with welcome on tv upon arrival. Love the big tub!!! Bed was very comfortable with plenty of pillows and nice bedding. We had a problem with a cleaning issue in bathroom and the staff got on issue immediately. We were offered another room which wasn't possible as hubby already on casino floor. Housekeeping came ASAP and took care of issue. We were given free breakfast and on checking out manager addressed issue and comp the room. Every staff member we met was exceptional. Our first time here and we will consider staying here again. Even with issue would reccomend this resort to other travelers. Casino noise does not affect room. Hotel very secure. Would not fell uncomfortable going into casino w/o hubby.