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“Superb!” 5 of 5 stars
Review of Sandia Casino & Resort

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Sandia Casino & Resort
30 Rainbow Road NE, Albuquerque, NM 87113   |  
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Hotel website
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Hotel amenities
Special Offer
2-Night Special Package
Ranked #26 of 146 Hotels in Albuquerque
Hereford, Texas, United States
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
“Superb!”
5 of 5 stars Reviewed February 26, 2013

rooms are beautiful, luxurious and spacious with comfortable bedding with a view to die for great televisions and service free wifi large glass shower and deep large tub ours was really cleaned well love that they use keurig only- I really do not like the cheap powdered creamer sweet low packets for coffee staff was very courteous always accommodating BEST casino in Alubuquerque

Room Tip: two room suite was awesome
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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286 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Dallas, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 24, 2013

This was a nice location for a professional conference. There were lots of meeting rooms and accommodatings for the attendees were great. Lunchtime was a bit congested. There was a bit of variety with meals but after the first day meal options were limited. The buffet was the only option for having a moderately healthy meal. A major advantage was the $5 player's club breakfast at the council resturant. It was a breakfast delight, service was slow however they were very friendly. I had my breakfast to go and they meal was incomplete both days. The roooms were spacious and the bathroom was incredible. They should include bath salts or a bubble bath in the complimentary Green Spa products. Having the fitness facility was great. The view on the groundfloor was majestic each morning especially after the nighttime snow delivery. There was a sedan transport to the resort unon arrival at the airport and upon departure. They were also available to transport us tothe Sandia Tram. The transportation department was incredibly nice. I would recommend this resort as a pleasure/ leisure destination.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tribune ks
Top Contributor
72 reviews 72 reviews
45 hotel reviews
Reviews in 35 cities Reviews in 35 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed February 18, 2013

This is a very nice casino/hotel. Big rooms with welcome on tv upon arrival. Love the big tub!!! Bed was very comfortable with plenty of pillows and nice bedding. We had a problem with a cleaning issue in bathroom and the staff got on issue immediately. We were offered another room which wasn't possible as hubby already on casino floor. Housekeeping came ASAP and took care of issue. We were given free breakfast and on checking out manager addressed issue and comp the room. Every staff member we met was exceptional. Our first time here and we will consider staying here again. Even with issue would reccomend this resort to other travelers. Casino noise does not affect room. Hotel very secure. Would not fell uncomfortable going into casino w/o hubby.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regina, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 29, 2013

We have stayed at this hotel on a number of occasions and if you like large rooms with amazing views, this is it. Even the bathroom is huge and has slate floors with a bathtub and a separate glass shower. It is always kept very clean and this time we were in one of their newly refurbished rooms. To be honest, I didn't think it needed an upgrade yet. Ask for a room overlooking the golf course and mountain view and obviously the higher up you are the better the view. Everyone is very friendly there-although not always on the Reservation Line. Persevere past that and service is excellent in the hotel and casino. A variety of eating choices are on-site from high end, buffet, restaurant to deli food. I recommend tipping the cleaning staff--at casino hotels, people seldom do and they deserve it!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 26, 2013

We have visited the casino in the past, but this was our first stay at the hotel. The entire staff were really friendly and helpful. The room was beautiful - we had a view toward the west. Yes, you overlook the casino roof, but you also have the entire western vista which is especially pretty at night. Everything in the room was great, particularly the bathroom with a deep tub and a separate walk-in shower and the large flat screen tv. While there is a lot of smoking in the casino, I didn't notice any smell of smoke in the hotel section. We are already looking forward to our next trip there.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midland, Texas, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 28, 2012

This was my second time to stay here and both times I have been very pleased. The beds are nice and comfy, the bathrooms are spacious and clean. The have all guests sign a low noise agreement which ensures all guests a good night sleep in spite of the high level of entertainment going on downstairs in the casino, bars and restaurants. The staff are friendly and the breakfast is yummy!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Fe, New Mexico
Top Contributor
66 reviews 66 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed December 21, 2012 via mobile

The resort is very pretty! You first walk in and your amazed at how fancy and big this resort is! Oh yea - and the clouds of cigarette smoke!! The rooms are very nice as well! Heck; the bathrooms are amazing too. The down side is the beds. They are soo hard, the pillows are too soft and the rooms were super cold because you have a HUGE window/door! We had such a hard time sleeping on those hard beds. It was like sleeping on the floor! The food at the buffet is disgusting! And is expensive! ! ! Skip this resort and go to Route 66. The restaurants are all good, and the beds are not from the stone age!

  • Stayed December 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
blujan, Front Office Manager at Sandia Casino & Resort, responded to this review, December 26, 2012
Dear MtxIL,
Thank you very much for your feedback! We are glad to see that you found our resort as beautiful as we do! Where we fell short with you was with our beds and the buffet. For that I do apologize. All the other comments I have received on our beds have been positive so this is a new one for me. I can tell you we just finished renovating all 228 rooms. So hopefully we can get you back to give us another shot! Feel free to contact me personally.

Ashley Johnston
Front Office Manager
Sandia Resort and Casino
ajohnston@sandiaresort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sandia Casino & Resort

Address: 30 Rainbow Road NE, Albuquerque, NM 87113
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Romantic Hotel in Albuquerque
#43 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $$
Number of rooms: 228
Official Description (provided by the hotel):
Spectacular Sandia Resort and Casino offers a refined and sophisticated atmosphere inspired by New Mexico's pueblo culture. A striking cobblestone porte-cochere entry greets arriving hotel guests, who are welcomed into the grand lobby highlighted by the mountain view and unique architecture featuring native pottery and art. Whether you are here to game, dine, golf or relax at the Green Reed spa, you will discover something new around each corner. ... more   less 
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Also Known As:
Sandia Casino And Resort
Sandia Hotel Albuquerque

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