My wife and I decided to book a quick getaway at Sandia a couple of days ago. I do have to say thay their hotel side has shown much improvement. They are currently renovating their room which i have to say are super nice...new carpets,new bedding, new furniture in the rooms. The customer service is much improved. Now the casino side of things well i am not so sure the casino itself is dirtier than before...slots are super tight unless u are a regular and go everyday or every other day...i am a smoker however my wife is not..so we do go in the nonsmoking area...but there was someone smoking in the nonsmoking side and there were a couple of employees who just walked by and didn't say a word...so my wife found another employee and said something to him about it...Overall the hotel side much improved..the casino side not so much....if you get a players card you room rate is much better than without it.