I had been going to sandia for over a year at least twice a month. It use to be very good...i even proposed to my the wife there. I made special plans to stay with my wife over Valentines day and I must say was very disappointed. We walked in after we checked in to a very dirty room..the buffet made my wife sick and the employees were very rude. Upon check out I had tried to tell the front desk clerk about our dirty room and he just ignored me from the start. We had talked to the front office manager and she asked us what they should do instead of offering a solution. We said that since it was this stay that was not pleasant that we should be refunded for cost of the room, which she agreed to do, however we were only refunded one night. The rooms were dirty,food was bad, and customer service was horrible. I will be making the extra trip 20 minutes from there and stay somewhere else....
- Official Description (provided by the hotel):
- Spectacular Sandia Resort and Casino offers a refined and sophisticated atmosphere inspired by New Mexico's pueblo culture. A striking cobblestone porte-cochere entry greets arriving hotel guests, who are welcomed into the grand lobby highlighted by the mountain view and unique architecture featuring native pottery and art. Whether you are here to game, dine, golf or relax at the Green Reed spa, you will discover something new around each corner. ... more less
- Reservation Options:
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- Also Known As:
- Sandia Casino And Resort
- Sandia Hotel Albuquerque