I sometimes stay at Holiday Inn hotels because others I work with do, but I fight it at all costs and this is the hotel that ruined it for the rest of them. I stayed here last year for the first and last time. The housekeeping crew set my alarm on my second night for 4:30am. It wasn't like the previous guest had it set there because the first night was fine. I couldn't go back to sleep because my adrenaline was spiked from trying to find the stupid clock in the dark and I had an extremely important presentation that day that I was like a zombie for. I notified the front desk when I went downstairs and they couldn't have cared less. I asked to speak with the manager, Angel, who wasn't around of course, so I left my contact details. NEVER heard from her. Stopped by on my way back in since I had one more night before I flew out and they were no help again. Said I needed to talk to Angel. How? When she doesn't answer my calls or call me back......until I'm on the plane with my phone off the following day. So I tried calling her back and NOTHING. I really just wanted somebody to care, but they didn't. Apologize, but they didn't. I then decided to write to Holiday Inn and IHG. That also fell on deaf ears as I never even got an acknowledgement. This confirmed to me that Holiday Inn is the absolute worst hotel chain on Earth and they have no heart or compassion for their guests or should I say suckers.
- Official Description (provided by the hotel):
- Welcome to Albuquerque's newest full service hotel, Holiday Inn Hotel & Suites, conveniently located at I-25 and Jefferson Street NE-Exit 229. We have been expecting you! Holiday Inn Hotel & Suites Albuquerque is located North of downtown, 8 miles from the Airport-Albuquerque International Sunport, 2 miles from Balloon Fiesta Park, 8 miles from Sandia Peak Aerial Tramway, 5 minutes from the University of New Mexicoand less than 10 minutes from Kirtland AFB. Each of our 122 beautiful and inviting Guest Rooms (including 26 SUITES) have been designed to make your stay comfortable and productive whether you are with us on business or pleasure--each offering complimentary wireless high-speed internet. During your stay at Holiday Inn Hotel & Suites Albuquerque, you can relax! Enjoy yourself! Take time to slide down our two-story waterslide making a splash into our indoor pool, Slide hours of operation are: Friday 5pm-10pm, Saturday 9am -Noon & 2pm-10pm, Sunday 9am-noon. Closed Monday through Thursday. Guests will receive 2 complimentary wrist bands per room. Welcome to our home, Holiday Inn Hotel & Suites Albuquerque! Enjoy your stay in our land of enchantment. Come back when you can stay longer. ... more less
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- Also Known As:
- Holiday Inn Hotel And Suites Albuquerque North i-25
- Holiday Inn Albuquerque
- Albuquerque Holiday Inn