Stayed twice now and both times have had ripped sheets and shower curtains. We were pretty disappointed during our first stay but I didn't end up posting a review about it. On our way through again we decided we would give it a second chance and I even let the receptionist know about what happened during our first stay. She assured me that ripped sheets and shower curtains were not typical and that we needed to notify them if it happened again. So on our way out the next morning my husband let the receptionist know that AGAIN we had the same problem and he said that there was nothing he could do because his manager wasn't there. (Didn't offer to have one call us or even get our names.) so I called back later the same day and the lady who answered the phone (Julie) let me know that it didn't make sense that we've had this happen twice there and that unless the person from this morning let someone know that it's too late to look at the room because its already been cleaned. Basically, she didn't believe what I was saying and went on to say there was no discount applied to our stay which wasn't even the reason I called. No apology or anything. It's very disappointing because up to now we have had great customer service and the hotel is where we travel through often. Had the situation been handled differently we would have stayed again... (Pictures posted)

When we called manager Dee Butler only hours before our arrival, we did not know that the La Quinta Inn & Suites at Albuquerque Midtown had been awarded a certificate of excellence by tripadvisor. Nor did we know the place was pet friendly. To our delight, we found both descriptors to be spot on. Our conversation with Dee went well and she found us adjoining rooms on the third floor with a partial view of Albuquerque's beloved Sandia Mountains. Our arrival was handled quickly and efficiently and we found our rooms to be clean, modern, and filled with amenities. Not the least of those amenities was easy access to power for our various electronic devices.
A parade of dogs and their owners streamed past us in the lobby as evening walking time got under way. Although the location is central/business/industrial, much of the clientel is clearly attracted by the pet policy. Since one of our party has pet allergies, we asked if there were non-pet rooms. The clerk said there were not, but the hotel staff chemically cleaned the rooms after their pet visitors departed to ensure they were allergen-free. In our case at least, the visit proved to be without allergy incident.
Where there are dogs (few cats are travelers, we are told) there are often children and that proved to be the case on our holiday visit. We suspect the clientel is more business oriented during the non-holiday weekday periods. We saw plenty of dogs and children at the bright and open hot breakfast area, as owners streamed through the dining room to an enclosed patio and walking area on the north side of the hotel. Although we are not currently pet owners, we enjoyed the procession and seeing a lot of well-cared-for animals. Our group judged the breakfast offerings above average in variety and quality.
Although it is the most expensive of the area's La Quinta Inns, we found it a good value and look forward to staying there again.

I have stayed in this hotel a few times before, and it's a great stopping point. Well-located. I travel with dogs and this is a secure location for the dogs to be able to get outside. The staff is always nice and work hard to accomodate. Highly recommended.

Spent 4 nights. Front desk staff very nice and helpful. Rooms were huge. Setting for 5. Office desk and chair. Great for working. Breakfast was warm fresh and many choices.
Fresh cookies each night at the front desk. Would stay again.