Stayed twice now and both times have had ripped sheets and shower curtains. We were pretty disappointed during our first stay but I didn't end up posting a review about it. On our way through again we decided we would give it a second chance and I even let the receptionist know about what happened during our first stay. She assured me that ripped sheets and shower curtains were not typical and that we needed to notify them if it happened again. So on our way out the next morning my husband let the receptionist know that AGAIN we had the same problem and he said that there was nothing he could do because his manager wasn't there. (Didn't offer to have one call us or even get our names.) so I called back later the same day and the lady who answered the phone (Julie) let me know that it didn't make sense that we've had this happen twice there and that unless the person from this morning let someone know that it's too late to look at the room because its already been cleaned. Basically, she didn't believe what I was saying and went on to say there was no discount applied to our stay which wasn't even the reason I called. No apology or anything. It's very disappointing because up to now we have had great customer service and the hotel is where we travel through often. Had the situation been handled differently we would have stayed again... (Pictures posted)
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, LaQuinta, Priceline, Orbitz, TripOnline SA, Travelocity, Odigeo and Tingo so you can book your La Quinta Inn & Suites Albuquerque Midtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- La Quinta Inn & Suites Albuquerque-Midtown Hotel Albuquerque
- La Quinta Inn And Suites Albuquerque-Midtown
- La Quinta Albuquerque
- Albuquerque La Quinta