We were staying there to visit family for a wedding and had very high hopes of a good rest and a clean room! When I requested the window be cleaned the worker said she could not do the outside area. I told her it was "NOT OUTSIDE" and that the window was greasy with finger prints all over both room windows as well as dirty curtains. She shrugged her shoulders and said OK I will try. As I was unpacking the following areas needed cleaning: NOT VERY CLEAN!!! Check windows, check bathrooms, check snack area and check the cleanliness of the refrigerator! I had hoped this would not be the issue because the building appeared to be completely remodeled but there were many, many areas that I felt were not addressed appropriately. We did try room service and the staff was very courteous and fast. So this was a plus!