Our Suite was booked for 8 days. I traveled by vehicle with my daughter on Thursday and my intended travel partner was to fly arrive the following day, on Friday. My daughter and I had so much fun on our road trip and an 8 hour drive turned into almost 12 hours. We arrived exhausted! Pulling up and walking in we were very happy with the decorum. However, the management was less than helpful. Apparently despite our card already being authorized and the room being booked in advance, my daughter and I were not allowed to check in. We were forced to sit and wait in the lobby while the manager snickered with other guests about the phone conversations that she was having with my intended traveling partner - who had booked using his credit card. She seemed perfectly content with to leave us rot until he got here. It was a very patronizing experience. I felt unvalued, unattended to and needless to say... our high from our excellent adventure had been ruined...
My daughters name is Ali. She is 7 years old. Well... I will let you share what she is feeling right now as she waits patiently (we are going on our 2nd hour in the lobby) for the mister to stop packing, get out of his pajamas, get dressed, and drive the 45 minutes that he needs to drive to get back to the office where he just came from to fetch a document from his fax and fax a few his self back here to the madam at the counter... uhem.
I am getting really mad and tiered. I wanted to go swimming but now I'm just sitting. I still like it here but I don't know why no one made any compromises. We always have to compromise at my house to make things fair.
- Also Known As:
- Barcelona Hotel
- Barcelona Hotel Albuquerque
- Official Description (provided by the hotel):
- All rooms are spacious (500 sq. ft) two rooms suites with a separate living area, bedroom, two televisions and pull-out sleeper sofa. Free HOT cooked to order breakfast. Indoor pool, Seasonal Outdoor pool, Spa, and Business Center. Lounge Open Thursday - Saturday. Conveniently located in Uptown Albuquerque close to ABQ Uptown, Coronado Mall, and numerous restaurants. Also nearby to the State Fairgrounds (EXPO NM) and the Downs racetrack and casino. ... more less
- Reservation Options:
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