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“So convenient to airport” 5 of 5 stars
Review of Hilton Garden Inn Albuquerque Airport

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Hilton Garden Inn Albuquerque Airport
3.0 of 5 Hotel   |   2601 Yale Blvd SE, Albuquerque, NM 87106 (Sunport)   |  
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Ranked #21 of 146 hotels in Albuquerque
Honolulu
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
44 helpful votes 44 helpful votes
“So convenient to airport”
5 of 5 stars Reviewed November 1, 2012

We needed to be close to the airport for an early flight the following morning. This hotel is extremely convenient and so user friendly. A shuttle is available from 4AM -MN and not only will they take you to and from the airport but also will pick up at car rental center as well as shuttle to and from nearby restaurants ! It took only minutes to reach the USAir check in in the morning.
The rooms are large and immaculate. The front desk is helpful. You cannot beat this location or price if you need to be near the airport.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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247 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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RI
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 30, 2012

The rooms were clean and very comfortable. I especially want to acknowledge the wonderful staff. We arrived 10/20 and went to the bar for a drink and snacks after a very long trip. The bartender was excellent and very welcoming. The next morning we were meeting some family members for breakfast and the waitress that I spoke to immediately suggested the table she thought would be most comfortable for us and took care of the arrangements. The service was great and the staff helped to make our little family reunion very enjoyable. I would highly recommend the Hilton Garden Inn.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Top Contributor
206 reviews 206 reviews
47 hotel reviews
Reviews in 72 cities Reviews in 72 cities
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed October 29, 2012

This was a last minute booking as we needed to be close to the airport.
this establishment was a good choice. Rooms are very clean with all the standard amenities. Brittany, the lady at check-in, was friendly, helpful and efficient. A very nice experience overall.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford
Top Contributor
95 reviews 95 reviews
13 hotel reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 28, 2012

From the time we checked in until our departure, each staff member we encountered went out of their way to assist us in a courteous, friendly, and professional manner.

The room was large and kept very clean.

The lobby was inviting with a fireplace and ample seating strategically spaced throughout the area. Coffee and tea were available at any time, and afternoon fresh cookies were a treat to look forward to after a long day of sightseeing!

Room Tip: Be aware that the individual room unit air conditioners are somewhat noisy and can be sleep disrupti...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 7, 2012 via mobile

The customer service at this hotel absolutly floored me when I walked in to check inn. Tele, the front desk lady took several calls while "trying" to check us in. I was there for a charity invotational for a hospital. My room was suppose to have been taken care of before we got there. This was not the case. Tele looked at me and dead on said im sorry, but there is nothing i can do. This caused quite the argument considering i had 2 suites booked with a confirmation for two nights and it being balloon fiesta weekend there were no other hotels available. I asked to speak to the manager at that point i was told she would be back later. Stunned as were the three other people in my party i got on the phone to fix the problem. An hour later and an extremely rude manager later who told us she knew Teles customer service was good as she was a long time employee (im thinking friend or family) we were finaly able to get into our rooms to get ready for our charity dinner. The rest of our stay was a nightmare to say the least with Tele always at the front counter with her dirty looks and attitude. Our rooms were not cleaned, no doubt due to the great front desk ladies. I will NEVER stay at one of the hilton properties again, but as the saying goes "you get what you pay for".

  • Stayed October 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 5, 2012 via mobile

I won a 2 night stay at this hotel at a charity event through my church. However, when I arrived, a very rude front desk attendant named Tele told us no one informed the church that they needed to fax over additional information, they only put the card on file without asking authorization. Instead of helping us figure out what we needed to do, they argued with us making us feel at fault.... All for charity :) do it for the kids guys!

  • Stayed October 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 30, 2012

If you are looking for lodging in this part of town, stay here. We booked this hotel to be near the airport and to use the hotel's shuttle for our early morning flight. It was the perfect choice. The only thing missing was a view. We weren't even bothered by airport noise. The hotel is very clean, which is number one on my list, and it has been recently updated. The public areas are lovely. The room was clean, ample and updated. Even our duvet cover was fresh and just-laundered, according to the literature. Generous bathroom size, generous nice linens, great lighting, wonderful mattress and pillows, comfortable chairs (especially the desk chair), small fridge and microwave, wireless, and lovely room-darkening drapes. And, oh, a great room airconditioner. The hotel had airline arrival and departure info on screens in the lobby. The shuttle departs very frequently. And very importantly, the staff is most friendly, knowledgeable, and accommodating. I cannot comment about the parking or nearby attractions, and we we were too hurried to eat the breakfast which was available off the lobby, but it looked good. If this is what you are seeking, don't hesitate to choose this hotel.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Albuquerque Airport

Address: 2601 Yale Blvd SE, Albuquerque, NM 87106
Phone Number:
Location: United States > New Mexico > Albuquerque > Sunport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Business Hotel in Albuquerque
#21 Family Hotel in Albuquerque
#22 Romantic Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Albuquerque Airport 3*
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Also Known As:
Hilton Garden Inn Albuquerque Airport Hotel Albuquerque
Albuquerque Hilton Garden Inn
Hilton Albuquerque

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