We stayed there on Oct 5th excited about the Balloon Fest. We checked in and decided to take their shuttle to the activites. The front desk assured us we could call for pick up at anytime. Driver dropped us off and told us where to be picked up about every hour. Returned to our designated spot to find 30 other people that had been waiting for hours. Never saw our shuttle. Finally, late at night a caring volunteer school bus driver agreed to help us and took us back to hotel. No attempt or apologies from hotel to make it right.
We wont be coming back!!
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