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“Oh so amazing” 5 of 5 stars
Review of Hotel Parq Central

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Hotel Parq Central
3.5 of 5 Hotel   |   806 Central Ave, SE, Albuquerque, NM 87102 (Huning Highland Historic District)   |  
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Hotel amenities
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Libations for $1 More
Ranked #1 of 146 Hotels in Albuquerque
Certificate of Excellence 2014
Santa Fe, New Mexico
Top Contributor
61 reviews 61 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
66 helpful votes 66 helpful votes
“Oh so amazing”
5 of 5 stars Reviewed June 7, 2012

I enjoyed staying at such a wonderful hotel. It was beautifully done. The rooms were amazing and the staff was great. I really enjoyed looking around and seeing how they have renovated this historic building to a great place to stay and enjoy a quite getaway. The contental breakfast was great and enjoyed every minuite of my time here. I will definitely be staying here again.

Room Tip: A place to relax and rejuvenate after a long week.
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  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NoelleWallace, Guest Relations Manager at Hotel Parq Central, responded to this review, July 22, 2012
Dear ValerieG7,

Thank you for taking the time to write a review of your recent stay with us at Hotel Parq Central. We are delighted that you found the rooms to be amazing and the staff to be great. It is always a pleasure to know that a guest enjoys wandering the property and enjoying the renovation. The breakfast is something we enjoy offering our guests and we are so happy you thought it was great. We are thrilled that you enjoyed every minute of your time with us!

Thank you for choosing to stay with us at Hotel Parq Central and we look forward to seeing you again soon!

All the best,

Noelle Wallace
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,069 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (313)
Date | Rating
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English first
Richmond, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 7, 2012

My wife and I recently stayed at Parc Central and found it to be a very nice hotel. The service was personalized, the facilities were well kept, the breakfast was delicious, the exercise room small but modern, the hot tub was hot, and the room was comfortable. We would recommend it to anyone.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NoelleWallace, Guest Relations Manager at Hotel Parq Central, responded to this review, July 22, 2012
Dear Dr_Dave_H1,

Thank you for choosing to stay with us at Hotel Parq Central. We are pleased that you found it to be a nice hotel and that the service you received was personalized. We are glad that you found the breakfasts to be delicious and that you were able to take advantage of the fitness room and the hot tub. We appreciate you taking the time to write a review of your stay with us and your recommendation to other travelers.

We look forward to seeing you again soon!

All the best,

Noelle Wallace
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe, New Mexico
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 6, 2012

My husband and I arrived on the evening of June 1, 2012 at 8:00 p.m. for a 3 night stay when we encountered the first of several problems..no parking for hotel guest rather the hotel is more accomodation to events and patrons of the 4th floor bar. One of the amenties of the hotel is free parking however we had to resort to off street parking for two nights after circling one way parking lot. Saturday morning we when to downstrairs for breakfast at 7:10 a.m. which was not ready resulting in the staff blaming each other for not helping. When I did speak with a manager, she apologized however stated that it was a busy weekend with two wedding and gave me her card and asked me to get in touch with her next week. We have stayed at several hotel from chain hotels to four star high end hotels, yes the Hotel Parq Central's exterior and interior is beautiful however seems to me that hotel guests come secondary to functions being held at the hotel.

  • Stayed June 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NoelleWallace, Guest Relations Manager at Hotel Parq Central, responded to this review, July 22, 2012
Dear king919,

Thank you for sharing your experience with us at Hotel Parq Central. We are distraught to know that your stay with us had so many issues. We do our best to reserve parking spaces for our guests when we have a large event, as the hotel guest is always our top priority, but it seems we failed in this area during your stay. The breakfast should always be ready no later than 7 am and this issue was addressed with the staff involved, as you should never have to experience an argument between staff members or wait for breakfast.

We are glad that you found the property itself to be beautiful, but there is no excuse for the issues you encountered. We hope you will allow us another opportunity to demonstrate our hospitality. Please contact me personally next time you are in Albuquerque, as I would like the opportunity to apologize in person.

Thank you for your feedback- it allows us the opportunity to learn from our mistakes and improve.

All the best,

Noelle Wallace
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Auburn, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 6, 2012

From every vantage point, this is one of the best hotels. Staying at the Hotel Parq Central is living the history of the Atchinson, Topeka and Sante Fe Railroad Hospital in Albuquerque. Staying in a hospitable, modern, convenient, boutique hotel converted in 2010 from a hospital built in 1926, is an experience we will never forget.

The restoration is architectural genius. The service is magnificent and the staff is knowledgeable about the hotel's history. Many of the staff grew up in the area and have family members who worked at the hospital or helped with the construction. They have personal stories to tell and information to share.

Breakfast is healthy and served with cloth napkins, china plates and real silverware. Our room was a converted administrative office - not large, but comfortable and cozy. The bathroom, especially the shower was very modern. The decor throughout the hotel is lovely to look at, with vintage reminders of the structure's beginnings.

During our three day stay, we walked to local restaurants and also the comfortable Rail Runner train to Sante Fe. We took public transportation from the front of the hotel to Old Town. In the evenings we enjoyed the rooftop lounge and the fantastic sunsets and views of Albuquerque.

Last, but not least, we did not need a car during our stay. In addition to the convenient location, the hotel staff provides shuttle service within three miles of the hotel, including transportation to and from the airport.

Room Tip: The first floor is convenient and the corner rooms are sunny.
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NoelleWallace, Guest Relations Manager at Hotel Parq Central, responded to this review, July 22, 2012
Dear lucilleand,

Thank you for taking the time to write a review of your recent stay with us at Hotel Parq Central. We are thrilled that you found your stay with us to be an unforgetable experience in the history of the Atchinson, Topeka and Santa Fe Railroad. We are also pleased that the service you received was magnificent and that you connected with so many of our staff members. Breakfast is something we truly enjoy offering and we are happy you liked it. We are glad that your guest room was comfortable and cozy and that you were able to explore the local scene. We are also happy that you were able to enjoy the sunset from the Apothecary lounge on the rooftop. We are delighted that the shuttle service was convenient for you- we enjoy offering this, as it allows us time to visit with our guests on an individual basis and show them the highlights of our city.

Thank you for choosing to stay with us at Hotel Parq Central and we look forward to seeing you again soon!

All the best,

Noelle Wallace
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Las Cruces, New Mexico
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 5, 2012

Converting a former mental hospital into an excellent hotel sounds like a challenge to me. Hotel Parq Central made it a reality with a unique but comfortable look, plus the ability to impress with the little things.

First, the hotel is beautiful. With the soft colors and thoughtful interior decorating, they made an old mental ward feel relaxing. Furthermore, everything looked totally refurbished or new.

Second, they added details that spoke volumes about their customer service. One detail I always look at is the toiletries in the bathroom. In my experience, there is a significant correlation between the quality of the toiletries and the quality of the hotel. With HPC, they give guests plenty of excellent CO Bigelow shampoo, conditioner, body lotion, etc. Another detail is that they drive guests to locations within a few miles of the hotel, for no extra charge. That came in handy when I wanted to play golf and the rest of the family wanted to go to the zoo.

If I had one complaint, I wish the location could have been a bit better, with more good restaurants within easy walking distance. However, given what HPC offers, the location is a trivial issue.

  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NoelleWallace, Guest Relations Manager at Hotel Parq Central, responded to this review, July 22, 2012
Dear SleeperAwakened,

Thank you for choosing to stay with us at Hotel Parq Central during your visit to Albuquerque. We are so happy to know that you found the hotel to be beautiful and the renovation to be a success. We are delighted that you found the customer service you received to be excellent. The C.O. Bigelow amenities in the guest rooms allow guests to be pampered during their stay with us. We are always ready to take guests to any location within three miles of the hotel or the airport; this gives us time with each guest to get to know them better and show them highlights of Albuquerque. We hope you had a great golf game and that your family was able to enjoy some time at the zoo.

Thank you for sharing your experience with us at Hotel Parq Central! We look forward to seeing you again soon!

All the best,

Noelle Wallace
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Connecticut
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 2, 2012

We stayed here for one night at each end of our trip to New Mexico (therefore 2 different rooms). While the rooms were on the smaller side, they were comfortable and plush. The bathrooms were amazing! We loved the rooftop bar for a drink as we watched the sun set over Albuquerque. We found the staff more than helpful and pleasant. There was an event in the dining area when we arrived and the staff and blocked off parking space in the front of the hotel for registered guests...just a little thoughtfulness. I loved finding coffee in the lobby of each floor in the morning. The grounds were beautiful, unique us of an old building (everything looked brand new)...loved the "sun room", large public computer area. I would definitely stay here again.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NoelleWallace, Guest Relations Manager at Hotel Parq Central, responded to this review, July 22, 2012
Dear CTHappyTourist,

Thank you for choosing to stay with us at Hotel Parq Central on either end of your trip to New Mexico. We are delighted that you found your guest room to be comfortable and plush and the bathroom to be amazing. It always pleases us to know that our guests enjoy the view of the sunset with a handcrafted drink in the Apothecary lounge on the rooftop. Our staff strives to offer the most genuine hospitality and we are happy to know that you found each member to be helpful and pleasant. We are glad that you enjoyed the coffee service on the floors each morning and the various guest areas on property such as the "sun room" and the computer area.

Thank you for sharing your experience with us at Hotel Parq Central. We are thrilled to know you would definitely stay with us again and we look forward to seeing you again soon!

All the best,

Noelle Wallace
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amarillo
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed June 1, 2012

When you walk in the door, you are pleasantly surprised. Decor and atmosphere is wonderful!
My husband and I stayed here one night after a vacation to Southern Utah. We were very tired and this hotel is perfect. The roof top bar is really great too.
Thanks TA for all the reviews. I wouldn't have chosen this hotel if there wern't so many great reveiws. I can't wait to return!!
Only negative: dogs running everywhere.......they may be "precious", but to those who are alergetic they are NOT. My daughter couldn't ever stay here. (I think they belonged to staff)

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NoelleWallace, Guest Relations Manager at Hotel Parq Central, responded to this review, July 22, 2012
Dear srtxtraveler,

Thank you for sharing your experience with us at Hotel Parq Central. We are delighted that form the moment you waled in the door you found the decor and atmosphere to be wonderful. We are happy that you were able to relax after a long journey from Southern Utah and even take in the view from the Apothecary Lounge on the rooftop. We are a pet friendly hotel, but please understand that we are really sensitive to the allergies and preferences of all our guests. We have seven pet-friedly rooms and they are all on the first floor- so animals are not permitted to enter the elevator or rooms with carpet, which could hold allergens. We are so glad that other reviews led you to us and we appreciate you leaving your thoughts for other travelers.

Thank you for choosing to stay with us and we hope to see you again soon!

All the best,

Noelle Wallace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Parq Central

Address: 806 Central Ave, SE, Albuquerque, NM 87102
Phone Number:
Location: United States > New Mexico > Albuquerque > Huning Highland Historic District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 146 Hotels in Albuquerque
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Parq Central 3.5*
Number of rooms: 74
Official Description (provided by the hotel):
The perfect blend of contemporary comfort and historic elegance, our boutique hotel is ideal for leisure and business travelers in search of superior service and a memorable place to stay in Albuquerque. This is a place to rest, relax and refresh with stylishly appointed guestrooms, an outdoor dining plaza, spacious garden park and a rooftop lounge with panoramic views of the mountains, downtown city lights and enchanting Southwest sunsets. Don’t just stay in Albuquerque — get away to an urban oasis at Hotel Parq Central. ... more   less 
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