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“Good hotel convinient location” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Albuquerque Airport

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Holiday Inn Express Hotel & Suites Albuquerque Airport
2.5 of 5 Hotel   |   1921 Yale Blvd. SE, Albuquerque, NM 87106   |  
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Ranked #17 of 146 Hotels in Albuquerque
Certificate of Excellence 2014
New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Good hotel convinient location”
4 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel is close to airport, which was great for flights coming in late like ours. There are a few places around here that are open a little late if you need to eat something. The drive is about 5 min to them. The lobby was really nice. The rooms however were not that clean. The bathroom shape was wierd too. But otherwise everythibg was okay. The breakfast is buffet for additional price

Stayed April 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chaiza16, Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, 2 days ago
Thank you for your recent stay at our hotel. I apologize for the room not meeting your expectations, we are doing our best to improve in all areas and customer input like yours helps us improve every day. Our breakfast is always buffet and complimentary when you book a room with us, I'm sorry you were misinformed. We hope to see you again. Thanks again and have a great day!

Best regards,

Rizza E
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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238 reviews from our community

Traveler rating
    130
    88
    13
    4
    3
See reviews for
65
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Colorado Springs, Colorado
Top Contributor
124 reviews 124 reviews
30 hotel reviews
Reviews in 62 cities Reviews in 62 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

In short: Clean, Comfortable hotel with friendly staff convenient to the airport.

We chose this hotel for it's proximity to the airport and were not disappointed. The rooms were clean and the bed/pillows were comfortable. The wifi worked well in our room. The breakfast room was also clean when we arrived and had all the typical HIE breakfast foods. Additionally I think the room price we paid was a good value for the stay.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chaiza16, Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, 3 days ago
What a kind review, thank you so much! Our team works very hard every day to try and be the very best. I will be sure to share your review with the staff so that they know how satisfied our guests are. See you on your next visit!

Best regards,

Rizza E
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Texas
Top Contributor
86 reviews 86 reviews
43 hotel reviews
Reviews in 65 cities Reviews in 65 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a convenient Holiday Inn Express since it’s close to both the airport and downtown. It is clean, comfortable, and has a very friendly staff. There were no surprises as to layout and furnishings, or to breakfast choices.

I was especially pleased to find two TV sets in our “suite” room. We’ll stay here again when we are in the area.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chaiza16, Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, yesterday
Thank you for the nice comments regarding your recent stay with us. We pride ourselves on providing our customers with the best possible service. We look forward to seeing you again in the future and serving your billeting needs while visiting Albuquerque. Thank you and have a wonderful day!

Best regards,

Rizza E
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 31, 2015

This is the perfect airport hotel. Free shuttle. Very clean room (we had one issue we brought to the attention of the front desk clerk who seemed unphased- past guest left us some underwear!). Spacious room too, could fit kids in there if needed. Fitness centre (treadmill needs adjustment- don't use the incline, it's dangerous). They also have a pool we didn't have time to use. Although looked nice.

The breakfast is fantastic. Hot, free breakfast. Pancakes, sausage, gravy, cereal, eggs, milk, juice, yogurt. It was a great way to save time and money in the am.

Have to say, this is one of the better airport hotels I've stayed at. Very impressed.

Stayed March 2015, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chaiza16, Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, yesterday
Thank you for your terrific review of our Hotel. I will be sure to mention your comments during our next staff meeting. I also apologize for any inconvenience you may have encountered during your stay. We look forward to seeing you in the future and providing you with the same excellent service you have come to enjoy while staying with us here at the Holiday Inn Express. We appreciate your business and i hope you have a wonderful day!

Best regards,

Rizza E
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Ranchos de Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 29, 2015

We stayed here 3-22 in 2 separate rooms. The rooms were clean and comfortable. The parking was sufficient for the number of guests. The desk staff were all amazing. The breakfast was nice, hot and bountiful. When given the choice of the Holiday Inn and Suites airport or the Holiday Inn Express Airport, choose thee Express. best choice hands down!

  • Stayed March 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chaiza16, Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, yesterday
We greatly appreciate your nice comments about your stay with us at the Holiday Inn Express & Suites. We strive to provide our guests with the most comfortable stay possible. We cannot wait to provide you with the same quality experience you have come to enjoy here at our hotel. Thank you and have a wonderful day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newtown, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 27, 2015

This hotel was so convenient and accommodating. They were so pleasant and helpful. The room was very clean and the King sized bed was very comfortable. All the staff were very helpful from the housekeeping staff who let us back in our room when we locked ourselves out to the girl behind the front desk who checked us in so quickly and printed out our boarding passes for the next day. An over-all wonderful experience.

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chaiza16, Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, yesterday
Thank you for the good comments. Your comments will help to continually improve our guest experience. We are glad our staff was able to provide you with superior service. We look forward to seeing you in the future! Again thank you so much and have a terrific day.

Best regards,

Rizza E
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Brunswick, New Jersey
Top Contributor
80 reviews 80 reviews
46 hotel reviews
Reviews in 45 cities Reviews in 45 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 24, 2015

This was an overnight stay before a very early flight. The hotel is conveniently located by the airport.

The rooms are standard Holiday Inn Express, nothing fancy but very clean, comfortable and provide a good night's sleep. I did enjoy an upgrade to a larger room since I am and IGH Platinum member.

Given the price that I paid, this is a great value if you need to stay near the airport.

My 4 star rating does not mean anything is wrong with the hotel. It just reflects this is your basic, solid functional hotel that is great to stay at.

  • Stayed March 2015, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chaiza16, Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, today
We appreciate the kind comments regarding our hotel. Your comments help us to continually improve our guest experience. Thank you for your loyalty as and IHG Platinum member. We look forward to serving you again in the future with the same excellent quality service you have come to enjoy while staying with us.

Best regards,

Rizza E
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Albuquerque Airport

Address: 1921 Yale Blvd. SE, Albuquerque, NM 87106
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#11 Romantic Hotel in Albuquerque
#31 Family Hotel in Albuquerque
#48 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Albuquerque Airport 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Nestled at the base of the Sandia Mountains, our Albuquerque airport hotel's property offers majestic mountain views and an opportune location near outstanding attractions like downtown Albuquerque, Historic Old Town, Journal Pavilion, Isotopes Park, Balloon Fiesta Park, Sandia Tram, and Sandia and Isleta Casino. If you're traveling with kids, the Albuquerque Zoo and Natural History Museum are also nearby.Looking for outstanding hotels in Albuquerque? Consider staying with us, as we offer perks like a 24-hour fitness center, complimentary breakfast bar and high-speed Internet access throughout this Albuquerque hotel. For great deals and amenities, our modern hotel is definitely the smart choice! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Albuquerque Airport

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