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“great hotel at a great rate” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Albuquerque Airport

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Holiday Inn Express Hotel & Suites Albuquerque Airport
2.5 of 5 Hotel   |   1921 Yale Blvd. SE, Albuquerque, NM 87106   |  
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Ranked #12 of 146 Hotels in Albuquerque
Minot, North Dakota
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“great hotel at a great rate”
5 of 5 stars Reviewed August 14, 2014

This is a really nice hotel and our family of 6 stayed in a two queen, sofa bed room. The room was spacious and clean and included a microwave and fridge with a sink in that area. Our air conditioner worked fine and was not noisy. Wifi worked well. Beds were very comfortable and we had two TV's. Pool and exercise room were on the bottom floor. Breakfast was wonderful. I love their cinnamon rolls. The dining area was spacious. Our AAA rate was $91 for a Saturday night. Great hotel.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABQYI, General Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, August 18, 2014
Good morning twene,

Thank you for your kind review on our Holiday Inn Express Albuquerque Airport! It is great to hear that you and your family enjoyed your stay and loved our breakfast! The cinnamon rolls are the perks to start our day as well. Should you find yourself back in Albuquerque again, please do not hesitate to contact us at any time!

Warmest regards,

Angel Ortega
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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222 reviews from our community

Traveler rating
    125
    79
    12
    3
    3
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Oro Valley, Arizona
Top Contributor
105 reviews 105 reviews
25 hotel reviews
Reviews in 42 cities Reviews in 42 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed August 13, 2014

Stayed here one night while traveling thru. Room was very comfortable and clean.
Bed was very comfy, not to firm and not to soft. Great location. Only down side I can see
is that the air conditioner was loud. We wore earplugs and could still hear it. Was able to
sleep well despite the noise. I would wear earplugs for sure if staying here. I always
travel with them anyways. You just never know. The room had a microwave and small
fridge. Bathroom was very nice and modern. Would stay here again for sure.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABQYI, General Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, August 18, 2014
Dear Polette G,

Thank you for reviewing Holiday Inn Express Albuquerque Airport! We are happy to hear that you enjoyed your stay! We also would like to apologize for the inconvenience of the air conditioner. Please contact me at your convenience so I can get further information about the room to avoid any future complications. Thank you so much again and we look forward to seeing you soon!

Kindest regards,

Angel Ortega
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yuma, Arizona
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 8, 2014

I stayed here two nights on the way across the country. Good location with clean rooms and comfortable bedding. The internet was wireless only, the port did not function in the room, but that was okay, the wireless was adequate for business and gaming, with 3mb download speeds and comparable upload speeds. Breakfast was okay, eggs were dry, sausage patties was the only meat offering both days, and normal selection of dry cereals and yogurt, it could use some improvement, especially with IHOP and Wafflehouse nearby, but overall my hotel stay was solid.

Room Tip: All rooms seam equally quiet, though I stayed up on the third.
See more room tips
  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABQYI, General Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, August 18, 2014
Dear Echo9G,

Thank you so much for your review! We take our guest comments, concerns and suggestions very seriously and cannot express enough how appreciative we are. We will get with the department heads and see what better solutions we can come up with for our breakfast. Thank you so much again. We hope to see you again on your next trip through Albuquerque!

Kindest regards,

Angel Ortega
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon, United States
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 30, 2014

I was impressed with this hotel. The room was well-equipped, good-sized and attractive. The bed was comfortable. The bathroom spacious. The breakfast was quite varied and decent. The only thing that marred our stay was the INCREDIBLY NOISY air conditioner. It was not possible to open the window, although the evening was cool, because we overlooked the parking lot and it was lit up like daylight, and quite public. I had to use earplugs to get to sleep. The low fan was almost no different from the high fan and ran constantly although we didn't set a super low temperature. Must be replaced or repaired.

Room Tip: If the noisy air conditioner is a factor, I wouldn't stay here.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABQYI, General Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, August 18, 2014
Dear PattyPortland,

Thank you for your kind review on Holiday Inn Express Albuquerque Airport. We are very sorry to hear about your air conditioner. Please contact me at your convenience so I can get more information about your room to avoid any future issues and would love to make it right for you. Have a great afternoon!

Sincerely,

Angel Ortega
General Manager
angel@tnjgroup.com
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Las Vegas, Nevada
Top Contributor
175 reviews 175 reviews
42 hotel reviews
Reviews in 65 cities Reviews in 65 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed July 30, 2014

We messed up some flights and had to wait until the next day till we could fly out

We walked up to the first shuttle bus we found (the holiday inns) and the woman driving was hopeful and phoned a head to make sure we could stay the night

All the staff were super accommodating and managed to help us out with our lost phone and early check in

Breakfast was also great

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABQYI, General Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, August 18, 2014
Dear Michelle N,

Thank you for reviewing our Holiday Inn Express Albuquerque Airport! We are happy to hear that you enjoyed your stay and everything went smooth after a long day of messed up flights. Should you ever find yourself in Albuquerque again, please do not hesitate to give us a call! Have a great day!

Kindest regards,

Angel Ortega
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lismore, Australia
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 23, 2014

From checkin to check out the staff were extremely friendly and accommodating. The rooms were fresh, clean and quiet. Full points to the staff for the way this hotel is presented. We would definitely stay there again.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABQYI, General Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, July 25, 2014
Dear Senior Contributor,

On behalf of our entire staff, I want to thank you for your review on our Holiday Inn Express & Suites Albuquerque Airport! It is exciting to hear that you enjoyed your stay and that you will return! We look forward to having you stay with us again! Thank you so much again and have an amazing weekend!

Warmest regards,

Angel Ortega
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farmington, New Mexico
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 11, 2014

When we visited Albuquerque while my daughter was attending UNM we stayed at this hotel.
The first time we stayed there it was because it was conveniently close to where she was living and the price was pretty good.
On our subsequent visits we stayed there for that reason and also because it was clean and the rooms were comfortable.
The breakfast was good and the staff was very nice.
Won't be spending as much time in ABQ since my daughter is no longer there but when we do go this is where we will be staying.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABQYI, General Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, August 18, 2014
Dear Freddi K,

Thank you so much for your review on Holiday Inn Express Albuquerque Airport! It is good to hear that you enjoy your stay when you visit and will continue to come! We look forward to having you again!

Kindest regards,

Angel Ortega
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Albuquerque Airport

Address: 1921 Yale Blvd. SE, Albuquerque, NM 87106
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#12 Romantic Hotel in Albuquerque
#29 Family Hotel in Albuquerque
#46 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Albuquerque Airport 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Nestled at the base of the Sandia Mountains, our Albuquerque airport hotel's property offers majestic mountain views and an opportune location near outstanding attractions like downtown Albuquerque, Historic Old Town, Journal Pavilion, Isotopes Park, Balloon Fiesta Park, Sandia Tram, and Sandia and Isleta Casino. If you're traveling with kids, the Albuquerque Zoo and Natural History Museum are also nearby.Looking for outstanding hotels in Albuquerque? Consider staying with us, as we offer perks like a 24-hour fitness center, complimentary breakfast bar and high-speed Internet access throughout this Albuquerque hotel. For great deals and amenities, our modern hotel is definitely the smart choice! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Albuquerque Airport

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