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“OK but nothing special...” 3 of 5 stars
Review of Holiday Inn Express Hotel & Suites Albuquerque Airport

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Holiday Inn Express Hotel & Suites Albuquerque Airport
2.5 of 5 Hotel   |   1921 Yale Blvd. SE, Albuquerque, NM 87106   |  
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Ranked #10 of 145 hotels in Albuquerque
Seattle
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
41 helpful votes 41 helpful votes
“OK but nothing special...”
3 of 5 stars Reviewed May 21, 2013

On a recent road trip, we reserved a room at this HIE. Although I knew this hotel was not on I-40, which was our route, it seemed much farther to get to after a long day on the road. It's approx. 3 miles south of I-40. If someone is traveling I-40, I would suggest options on that interstate.
Check-in was very quick and we were put in the requested room location. Very friendly and welcoming front desk. We were a little concerned as we settled in our room as rooms on each side of us were occupied by young boys at a basketball hoop event. Thankfully, the room was quiet enough that it didn't interfere with our sleep.
We had two queen beds (less expensive than one king). There was a nice work desk and chair and the wifi worked well. There was also a full size sofa, refrig, wet bar, etc., and two flat screen TVs. Everything appeared clean and well-maintained.
There were a couple of restaurants within walking distance and that worked well for us.
The morning breakfast was fairly typical. It's always nice to hit the road and not have to make a stop for breakfast.
All-in-all we had absolutely no complaints about this hotel...there was just nothing to rave about or make it stand out. We would try another hotel next time we pass through Albuquerque.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, June 4, 2013
Dear GrandFan13,

Thank you for your recent stay with us and reviewing our property. I am happy to know that you had a smooth check in and our room accommodations were sufficient for your needs. It is hugely motivating to read that you had a pleasant time with us. Please be advised that your additional comments have been noted and will be forwarded to the appropriate departments to take into consideration for enhancements.

We hope you give us a chance in the future to host you again.

Sincerely,

Pam G
Case Manager
IHGCare
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194 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Durango, Colorado
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 18, 2013

Stayed here 2 different nights at beginning & end of trip. We had to drive to ABQ & fly out so we left our vehicle here for 7 days & had no problems. Everything at this hotel was very clean & new looking and very much to our liking but it was a little difficult to find. The staff was very accomodating with transport to and from the airport starting at 4:30am & they will also take you to nearby restaurants if you need. Our room had a king bed with small couch which was nice to have somewhere comfortable to sit and also had a refrigerator & microwave which we always enjoy. Internet access is in the room but is wired only. The bed, linens & pillows were very comfortable and helped for a good night's sleep. The bathroom is updated and has a nice walk-in shower (no bathtub) but the toilet is a little awkward as it is behind the big bathroom door. The indoor pool area is also very nice.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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ABQYI, General Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, February 4, 2014
Dear RockinRobin55,

Thank you for your review on our Holiday Inn Express Albuquerque Airport! We are happy to hear that you enjoyed your stay here with us and took advantage of our Park and Fly! We hope that you enjoyed your trip. We look forward to seeing you again!

Thank you,

Angel Ortega
General Manager
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North Carolina
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed May 16, 2013

The Holiday Inn Express on Yale Blvd continues to be our favorite place to stay the night before we fly out of Albuquerque. My husband and I have stayed here several times before and this week was once again a great experience. The beds are so comfortable and the staff is extremely courteous. The restaurant has a delicious breakfast and there is one gentleman who has been there for several years that is awesome. Jose has waited on us every time we've eaten there and has always been so pleasant, helpful and attentive. He is a great asset to their restaurant and we look forward to staying here again and having breakfast here the next time we visit Albuquerque. The hotel also provides a free shuttle to the airport which is wonderful.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABQYI, General Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, February 4, 2014
Dear deserthiker,

Thank you so much for your kind review on our Holiday Inn Express Albuquerque Airport! It is so great to hear our guests wonderful comments on our team members. We appreciate you taking your time on writing your review and we are happy that you continue to stay with us. Thank you again and we look forward to your next stay!

Kindest regards,

Angel Ortega
General Manager
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Maryland
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed May 15, 2013

Stayed here two nights this month when passing through ABQ airport. Very smooth stay without problems. At check-in staff was quick and efficient -- probably took less than 2 minutes. They were also helpful when I needed a later check-out time. (The IHG on-line reservation service had also been easy to use and quick.) The room was as expected -- clean and a good size. Bed was comfortable with different pillow choices. Good size fridge and microwave. Breakfast bar was great with lots of choices -- coffee, tea, several juices, hot and cold cerials, great cinnamon rolls, omelettes, sausages, pancake machine. Pool and exercise rooms looked good, though I didn't have time to use them. Internet was easy to use and reasonable speed. Lots of convenient electrical outlets. Only wrinlkle was person upstairs stomping around and making noise at midnight -- but it only lasted a few minutes -- wasn't very serious. Otherwise it was pretty quiet -- don't recall aircraft noise -- certainly was not obtrusive. Maids stayed away while I had "do not disturb" sign up. Overall I would give it a high recommendation.

  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABQYI, General Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, February 4, 2014
Dear Sirius4565,

Thank you for your review on our Holiday Inn Express Albuquerque Airport! We are glad that you enjoyed your stay here with us. If you happen to return to Albuquerque again and decide to stay with us, please let us know and we will be more than happy to place you on a higher level to prevent hearing anyone walking above you. Thank you again for your review and we look forward to seeing you again!

Kindest regards,

Angel Ortega
General Manager
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Victoria, B.C.
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed April 27, 2013

For us, this hotel worked well for a one night stay. We had a good experience with our room, check-in and it is in good area for a traveller with restaurant options (some walkable) and easy access to the airport.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABQYI, General Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, February 3, 2014
Dear tassyca,

On behalf of our entire staff, thank you so much for your review on our Holiday Inn Express Albuquerque Airport! We are happy to hear that you enjoyed your stay! We look forward to seeing you again soon!

Warmest regards,

Angel Ortega
General Manager
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Arlington, Texas
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 23, 2013 via mobile

In ABQ for business and very pleased with my stay. The room was spacious and comfortable. Hotel is in what seems to be a safe area and near several budget restaurant choices. The fitness facility is very basic, but equipment worked well. I would stay here again.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABQYI, General Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, February 4, 2014
Dear RoadWarrior89,

Thank you for your review on our Holiday Inn Express Albuquerque Airport! We are happy to know that you enjoyed your stay and we hope to see you again soon!

Kindest regards,

Angel Ortega
General Manager
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Anywhere,USA
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 10, 2013

My family and I stayed here for a quick visit in March. The hotel staff was very friendly, and gracious. The room was super comfortable ( I've been trying to email Angel to find out what mattress brand and style we slept on...IT was amazing, and I want this mattress). The breakfast was wonderful, and my kids LOVED the automatic pancake maker...how cool it that? I highly recommend this hotel. Oh, and they have a great pool too!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABQYI, General Manager at Holiday Inn Express Hotel & Suites Albuquerque Airport, responded to this review, April 11, 2013
On behalf of our entire staff, thank you so much for your wonderful review on our property! We love reading these reviews, really builds up moral! The pancake maker is great! It’s amazing on how our guests view it especially when some call it a mini mom. :)

I am so sorry for not seeing your email on what type of mattress we use. It is a pillow top mattress by Simmons Beautyrest. If you need any additional information, please do not hesitate to contact me at any time!

Thank you again for your review! We greatly appreciate it!

Have an amazing weekend!

Angel Ortega
General Manager
angel@tnjgroup.com
(505) 338-5255
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Additional Information about Holiday Inn Express Hotel & Suites Albuquerque Airport

Address: 1921 Yale Blvd. SE, Albuquerque, NM 87106
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#4 Romantic Hotel in Albuquerque
#13 Family Hotel in Albuquerque
#43 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Albuquerque Airport 2.5*
Official Description (provided by the hotel):
Nestled at the base of the Sandia Mountains, our Albuquerque airport hotel's property offers majestic mountain views and an opportune location near outstanding attractions like downtown Albuquerque, Historic Old Town, Journal Pavilion, Isotopes Park, Balloon Fiesta Park, Sandia Tram, and Sandia and Isleta Casino. If you're traveling with kids, the Albuquerque Zoo and Natural History Museum are also nearby.Looking for outstanding hotels in Albuquerque? Consider staying with us, as we offer perks like a 24-hour fitness center, complimentary breakfast bar and high-speed Internet access throughout this Albuquerque hotel. For great deals and amenities, our modern hotel is definitely the smart choice! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Albuquerque Airport

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