Recently (Oct. 2011) I needed to stay overnight in ABQ. I came from Santa Fe by shuttle to the airport & had some meetings at the UNM, which is near the airport. I picked this hotel because they had a free shuttle that picked me up at the airport & I could use it like a taxi to get back & forth to the UNM. (I travel often with my husband & we stay at 4-star places on vacation, so I'm a little fussy.)
This Holiday Inn was nice as far as this type of chain hotel goes--just a fairly ordinary business traveler's hotel at the airport--fairly new & maybe a little above average, but what made it a great stay for me was the excellent front desk staff, especially the morning desk clerk, Bill. So often nowdays, moderately-priced hotels have inexperienced 20-somethings at the front desk, who don't know how to handle or have any desire to solve problems. The front desk staff at this Holiday Inn was staffed by polite, efficient adults who really seemed to care about the guests & were willing to "go the extra mile" when necessary.
My room was clean & quiet at the end of a long hall. The decor was typical, contemporary hotel furniture. The bed was a little firm, but that's what I like. The breakfast was above average. Among the many offerings, one day they had some good sausage, biscuits & gravy. Another day their sausage links were tasty. They served fresh fruit & yogurt everyday. Their decaf coffee (with hazelnut creamer) was especially good & you could pick up a free copy of "USA Today" each day. They had WiFi in the rooms & a small office center with 2 computers & printer.
I'm sort of a picky eater, so the thing I didn't like was that there was only an Applebees nearby for dinner (which seemed to be frequented mainly by single men with shaved heads & women wearing tight, low cut tops--you get the picture I think. Since I was on my own, I didn't feel like exploring anyplace further away, so I ordered a very dull carry-out sandwich & took it back to my room.)
Be prepared to speak Spanish if you need to talk to the chambermaids.