Our room was ready and clean, but had towels for only 2 people, when the reservation stated there were 3 of us. Could not call the front desk because the phone service was not working, both within the hotel and to call into the hotel from an outside phone. When we returned our rental car and needed to be picked up by the van service, that proved to be impossible because of the phone problem. We had to take a cab from the airport and were promptly reimbursed by the hotel clerk on duty, but the damage of being very aggravated was already done.
- Official Description (provided by the hotel):
- The Hawthorn Suites by Wyndham Albuquerque, New Mexico Prides Itself on Treating Every Traveler like Family. Enjoy an Extended Stay with Southwestern Hospitality in the Heart of New Mexico. Just Minutes from Downtown and Less than One Mile from Nearby Albuquerque International Airport, this Hotel is also near the University of New Mexico-UNM and the Albuquerque Convention Center. Take advantage of our Complimentary Airport Shuttle Service to and from the Airport. Whether you Stay for One Night or an Extended Stay, for Business or Leisure, our Convenient Location and Service will Cater to your Expectations and Guarantee you a Memorable Visit during your Stay in Historic Albuquerque. ... more less
- Reservation Options:
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- Also Known As:
- Hawthorn Suites By Wyndham Albuquerque Hotel Albuquerque
- Hawthorn Suites Albuquerque