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“Albuquerque Trip” 2 of 5 stars
Review of Hawthorn Suites by Wyndham Albuquerque

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Hawthorn Suites by Wyndham Albuquerque
2.5 of 5 Hotel   |   1511 Gibson Blvd SE, Albuquerque, NM 87106   |  
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Ranked #60 of 146 Hotels in Albuquerque
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594 reviews from our community

Traveler rating
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    198
    134
    64
    38
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Russian first
  • Spanish first
  • Any
English first
Scotland, United Kingdom
Top Contributor
67 reviews 67 reviews
39 hotel reviews
Reviews in 47 cities Reviews in 47 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed August 20, 2013

In the first room we were allocated, the desk chair was worn on the seat and the back and the lounge chair had a hole in it. We requested another room only to find the desk chair was in exactly the same state and since the location was right next to the laundry we decided to go back to the first room. However we rarely sat on the chairs and these really should be removed and replaced with new ones. The room was spacious and the linens and bedding were very clean. The pool was a good size with plenty beds and chairs and always stocked well with towels. The breakfast area was a bit dull and needs to be refurbished in terms of decor and furniture. The breakfast itself was fine. The social was a nice touch.

Room Tip: Always take the top floor
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_services2013, Guest Relations Manager at Hawthorn Suites by Wyndham Albuquerque, responded to this review, September 23, 2013
Dear Guest,

We will work diligently on correcting the issues you faced at our property

Thank you so much for your time and insight Its review's like yours that help us exceed in customer satisfaction. We hope to see you as a regular guest whenever you are in NM,

Once again thank you for your kind words!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
Top Contributor
70 reviews 70 reviews
24 hotel reviews
Reviews in 30 cities Reviews in 30 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed August 15, 2013

This was a very nice hotel for the price. The front desk staff was very helpful and accommodated our request for a crib and extra blankets quickly. The rooms were clean and quiet. Location is good for access to the airport, baseball field and UNM sports facilities. They also have a very nice free breakfast. On the needs improvement side, they should password protect their internet to provide better on-line security for their guests. Also, the airport shuttle does not begin to run until 6:00 AM. That is a problem if you have an early flight. I would stay here again.

Room Tip: As for an inside room away from Gibson Blvd
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_services2013, Guest Relations Manager at Hawthorn Suites by Wyndham Albuquerque, responded to this review, September 23, 2013
Dear Guest,

We will work diligently on correcting the issues you faced at our property

Thank you so much for your time and insight Its review's like yours that help us exceed in customer satisfaction. We hope to see you as a regular guest whenever you are in NM,

Once again thank you for your kind words!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hawthorn Suites by Wyndham Albuquerque

Address: 1511 Gibson Blvd SE, Albuquerque, NM 87106
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#46 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Albuquerque 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
The Hawthorn Suites by Wyndham Albuquerque, New Mexico Prides Itself on Treating Every Traveler like Family. Enjoy an Extended Stay with Southwestern Hospitality in the Heart of New Mexico. Just Minutes from Downtown and Less than One Mile from Nearby Albuquerque International Airport, this Hotel is also near the University of New Mexico-UNM and the Albuquerque Convention Center. Take advantage of our Complimentary Airport Shuttle Service to and from the Airport. Whether you Stay for One Night or an Extended Stay, for Business or Leisure, our Convenient Location and Service will Cater to your Expectations and Guarantee you a Memorable Visit during your Stay in Historic Albuquerque. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham Albuquerque Hotel Albuquerque
Hawthorn Suites Albuquerque

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