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“Scentsy Training” 4 of 5 stars
Review of Hawthorn Suites by Wyndham Albuquerque

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Hawthorn Suites by Wyndham Albuquerque
2.5 of 5 Hotel   |   1511 Gibson Blvd SE, Albuquerque, NM 87106   |  
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Ranked #62 of 145 hotels in Albuquerque
Alamogordo
1 review
“Scentsy Training”
4 of 5 stars Reviewed February 22, 2013

Very convenient to downtown with out having to stay downtown at a higher price. Breakfast OK, had a variety but none of the hot food was very Hot...Unless you were making toast, but there was a microwave to heat things up in. There was a Tip jar and I am sorry if breakfast is included why do I have to tip for something that is included?

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_services2013, Public Relations Manager at Hawthorn Suites by Wyndham Albuquerque, responded to this review, February 27, 2013
Dear Valued Guest,

Thank yo so much for your time ! WE are glad you enjoyed your stay . We are sorry about the temperature issue with our breakfast , Some items are hot when served but some required to be re-heated when ready to be served. Once again we will be sure next time to keep an eye on that area

Thank you so much for your business.!

Sincerely,
Guest relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
El Paso
1 review
2 of 5 stars Reviewed February 20, 2013

You need to update the inside of this hotel it is dated and the staff needs some help. But the bed was ok and it was a good price.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deven N, Manager at Hawthorn Suites by Wyndham Albuquerque, responded to this review, February 22, 2013
Thank you for posting the comments on Tripadvisor. We appreciate guest giving us their views through this portal. We have planned upgrades in process on certain areas so as to meet the guest satisfaction and more enjoyable stay all the time. Once again Thank you for stay and wish to serve you better on all your future visits.
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vienna, austria
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
Reviews in 25 cities Reviews in 25 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed February 18, 2013

I have stayed at this property for just one night in mid January. I chose this hotel for the location and the competitive rate of USD 50.- (+tax).

This is an older property by the airport and both the common areas and my rooms showed some wear and tear (especially the bathroom and the a/c unit), but everything was in working condition. Also, the room seemed “hotel clean”. No issues here.

Check-in took longer than usual because their system did not “like” my primary credit card, although it was the same card that I used to guarantee the room. What was remarkable that the lady at the check-in took the time to actually try to sort it out and even discussed possible solutions with the manager. Although it did not really work out, the whole process was a positive experience, just for actually trying to solve an issue. Although this hotel is not new or perfect the attentiveness of the staff makes the difference in a positive sense.

The room itself was quiet (with no airplane noise) with a fridge, microwave, and very comfortable beds (and some wear and tear). Free WIFI was working OK, but not particularly fast. Windows could be opened, which I consider a particular plus. Also, breakfast which is included in the rate was quite good.

So, all in all it was really good value for the money paid. If I will be ever again in the ABQ area, I will happily return to the Hawthorn Suites Albuquerque.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_services2013, Guest Relations Manager at Hawthorn Suites by Wyndham Albuquerque, responded to this review, February 27, 2013
Dear Valued Customer,

We are very thankful to have customers like you, We apologize for the issues you had during check inn and we are glad we were able to rectify them as soon as possible. We are in the process of renovating areas of our hotel and we are updating some of the dated items as well.

WE take pride in making sure all areas inside the rooms/ AC, TV Bathroom are always 100% functional and clean .

We are also in the process of upgrading the WIFI service to a faster one.

Thank you so much for your valuable time !!
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Additional Information about Hawthorn Suites by Wyndham Albuquerque

Address: 1511 Gibson Blvd SE, Albuquerque, NM 87106
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Best Value Hotel in Albuquerque
#40 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Albuquerque 2.5*
Official Description (provided by the hotel):
The Hawthorn Suites by Wyndham Albuquerque, New Mexico Prides Itself on Treating Every Traveler like Family. Enjoy an Extended Stay with Southwestern Hospitality in the Heart of New Mexico. Just Minutes from Downtown and Less than One Mile from Nearby Albuquerque International Airport, this Hotel is also near the University of New Mexico-UNM and the Albuquerque Convention Center. Take advantage of our Complimentary Airport Shuttle Service to and from the Airport. Whether you Stay for One Night or an Extended Stay, for Business or Leisure, our Convenient Location and Service will Cater to your Expectations and Guarantee you a Memorable Visit during your Stay in Historic Albuquerque. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham Albuquerque Hotel Albuquerque
Hawthorn Suites Albuquerque

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