Having stayed at many La Quintas, this is the worst I’ve stayed in. I think a contributing factor is that this property used to be another brand, so it’s not really a ‘real’ La Quinta. There’s another La Quinta across the highway that was company built. I mistakenly drove up there first, and it looks the way you expect a LQ to look. It’s probably a much better choice.
This Pan American property is sort of like the early 70s movie that I remember called The Gang That Couldn’t Shoot Straight. The staff is nice enough and they seemed to try hard, but it’s just not up to La Quinta’s standards for cleanliness, quality and experience.
Foremost, the property is run down. My bathtub had a big chip in it and water stains on the bottom. Carpets were worn. Doors were beat-up, scratched and dirty. Rooms are small, and not typical of usual LQ rooms. The elevator walls were scratched and vandalized.
The carpet in the hallways was dirty. It didn’t even look like it had been vacuumed recently. The ice maker on the first floor was out of order, with a sign to go up to the 2nd or 3rd floor. Of course, when I got to the second floor, that one was out of order, too. It would have been nice to say so on the first floor sign.
Location is not great. You’re right on top of the highway and parking is somewhat limited. There are few services at this interchange, just a couple restaurants, but I couldn’t find a gas station nearby.
The pool was covered and clearly not open when I stayed on March 14. Perhaps it’s too early. Probably best anyway, my first floor room’s window was 10 feet from the pool.
Breakfast here was the usual LQ choices of hard boiled eggs, waffles, other breads, some fruit and yogurt.
Thankfully, I was just spending a night passing through, but I wouldn’t stay at this La Quinta ever again. If you need to stay here, such as driving between Denver and Phoenix, try the one listed on San Antonio Drive, across the highway. It looked like the real deal.