Front desk was not very professional when I checked in. Bed was so hard I might as well have been sleeping on the floor. I had a non-smoking room but it smelled very strongly of smoke. Phone did not work and when I tried repeatedly to call the front desk from my cell phone there was no answer. I have stayed at much nicer hotel for the same price and would not use this hotel again nor will I recommed it.

close to airport, clean comfy room, mini-kitchen/2 burner stove&microwave, fridge
front desk staff very friendly and efficient (very above average in this respect)

FOR THE PRICE, not bad - just don't expect anything fancy. My main complaint was that I had a non-smoking room, but that room had definitely been smoked in before, it still had that musty smoke smell. I had the room right outside the office so at any given time (and at all hours) there was always some sort of commotion going on outside, although that's not the fault of the hotel. Again, in a pinch if I had to I'd stay there again but I'd definitely check availability of others first. You definitely get what you pay for - if you're fine with that, you can have a decent stay.

We booked this last minute for the Balloon Festival as it was one of the few hotels that had rooms available for less than $100 per night. I did stay at an ESA in ABQ last year and it was not this one, but that one was better. We got this for $65/night on Orbitz which is a good deal for the very busy week. It is by the airport and not super close to our friends in Rio Rancho but we managed. I booked 2 double beds NON SMOKING. Well we checked in on a Thur and the room reeked of cigarettes. I tried to get another room and the guy said they had nothing else available. Overall the room was ok..had a kitchenette..cable TV...very small bathroom. Was clean but the towels were small and we had to ask for more as 3 were not adequate for 4 people for a week. Also bring your own shampoo and toiletries as they do not give you enough for your stay. I prefer to avoid Extended lodging for short hotel stays as there is no maid service and limited amenities but we didnt have alot of choices avail. However I have asthma, and when I book a non smoking room I expect non smoking. My clothes still reek of the smell. The internet is a one time charge of $4.99 and it was easy and fast enough to post pics and web surf. On a positive note..this hotel was overall quiet. We slept good all 3 nights. This hotel was not in the most ideal area and the smoking room kills my future business as a non smoking room is a must. I did not put up a fuss though because it did not bother my husband or kids so I managed but I will try to avoid this hotel in the future.