It is the worst experience I have ever had. It seems that the hotel has some illegal activities at night. The doors don't close so anybody can come into your room in the middle of the night and personnel do not want to fix this problem. The personnel is rude with horrible attitude. They wanted to call the police because I arrived at 9 pm. and it was not a good time for them to arrive. The second day they kicked me out because I arrived with my brother and no visitors are allowed. The did not give me my money back for the rest of the nights and I had to go to another hotel in the middle of the night after a big fight with the personnel. They don't allow you to arrive late or have visitors drop you off. It is located in a bad area. Managers don't care about the customer service experience. It is the worst hotel.
- Official Description (provided by the hotel):
- The Desert Sands Motel provides and economical way to spend time in Albuquerque with Coronado Mall, Veterans Hospital, University of New Mexico,and Old Town within easy reach. We provide nice, clean rooms with an excellent staff and hot coffee waiting for you in the morning. We invite you to spend your time in Albuquerque with us and enjoy your stay. ... more less
- Also Known As:
- Desert Sands Hotel Albuquerque