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“Good Hotel Location Near Airport” 4 of 5 stars
Review of Staybridge Suites Albuquerque - Airport

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Staybridge Suites Albuquerque - Airport
3.0 of 5 Hotel   |   1350 Sunport Place SW, Albuquerque, NM 87106   |  
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Ranked #24 of 146 hotels in Albuquerque
Alamogordo, New Mexico
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Good Hotel Location Near Airport”
4 of 5 stars Reviewed April 23, 2014

We stayed at this property for a weekend away and enjoyed our stay here. We were given room 121 which is right next to the elevators and I was dubious at first but it actually turned out fine and we were not disturbed with excessive noise. It might be that the weekend was not as busy at it could be so I would say avoid room in this location as a matter of principle. The check in went smoothly and the clerk recognized that I was an IHG member. The room was clean and in good condition. We enjoy staying at the Staybridge properties because of the convenience of the kitchen. The beds are comfortable but we were a little confused at how tiny the pillows seemed until we realized that they were folded over but they were nevertheless comfortable. The breakfast is common fare but there is a variety for pretty much everyone and it's always nice to have something hot for breakfast. Overall it was good stay and I would have no problems recommending this hotel to other travelers.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kunal P, General Manager at Staybridge Suites Albuquerque - Airport, responded to this review, July 14, 2014
Dear Retrofire,

Thank you for your recent correspondence regarding Staybridge Suites ABQ Airport. I greatly appreciate you taking the time to give us your feed back.We apologize for any inconvenience you may have experienced due to the noise with the elevator .

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank You for choosing IHG-Staybridge Suites ABQ Airport.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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172 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Dallas, Texas
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed March 16, 2014

This hotels tries hard with a great breakfast each day, evening food on weekdays, home theater room, fitness facility that has a good variety of equipment, free laundry. However, the cheap construction means you can hear everything in the hall and in adjacent rooms. The design somehow amplifies noise in the courtyard making it sound like the people are in your room. Every night of our stay it sounded like a Chucky Cheese with kids screaming in the hot tub. This would go on to near midnight. When I complained about the noise I was told they will be out of the tub by 10pm and never did anything to quiet the groups down or enforce the 10 pm rule. Having management on staff that won't manage wasn't a good sign. My mattress was saggy in the middle. I also heard another guest complaining about his mattress as well. Good location to get to/from the airport and easy access to downtown via the highway, but if you want to get at least one night of rest with some quiet, look somewhere else.

Room Tip: Even numbered rooms on the interior are the loudest. You can hear everything going on around the ho...
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  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kunal P, General Manager at Staybridge Suites Albuquerque - Airport, responded to this review, March 31, 2014
Dear CDog007,

Thank you for your recent correspondence regarding Staybridge Suites ABQ Airport. I greatly appreciate you taking the time to bring this matter to my attention and apologies for any inconvenience you may have experienced due to the noise in the courtyard and sagging mattress.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank You for choosing IHG-Staybridge Suites ABQ Airport.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farmington, New Mexico, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed March 9, 2014 via mobile

The rooms were amazing. There was a kitchenette with a full refrigerator and dishwasher. There were dishes included. There was a separate living room. The beds were amazing!! The breakfast was mediocre. Overall, great stay.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kunal P, General Manager at Staybridge Suites Albuquerque - Airport, responded to this review, March 31, 2014
Dear Krista W,

Thank you for your recent correspondence regarding Staybridge Suites ABQ Airport. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Staybridge Suites ABQ Airport a leader in excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank You for choosing IHG-Staybridge Suites ABQ Airport.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kennewick
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 6, 2014

We stayed 3 night in a queen suite. The hotel was close to the airport and had a shuttle. The breakfast was better than average for hotels. The evening food was excellent with warm cookies for dessert. The staff was friendly and professional. The room was clean and quiet. We had no problems and would recommend this hotel.

Room Tip: The suites have every thing you need for an extended stay. Frig, dishes, dish washer, microwave, etc...
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kunal P, General Manager at Staybridge Suites Albuquerque - Airport, responded to this review, March 31, 2014
Dear Harv2u,
Thank You so much for your kind words.We are glad you enjoyed your stay with us we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corvallis, Oregon
Top Contributor
57 reviews 57 reviews
39 hotel reviews
Reviews in 35 cities Reviews in 35 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 25, 2014

I stayed here while working in the Albuquerque area. The room was comfortable and clean and the internet and satellite TV connections were very good. One bedroom window, though, did not fit well and the wind whistled through it. This distraction/noise could affect one's sleep.

I arrived on a Monday and was surprised to learn that this Staybridge does not offer a light supper on Monday nights (apparently it does on Tues-Thurs; Residence Inns now do Mon-Weds, Homewood does Mon-Thurs). I was also surprised that, as a Priority Club member (now IHG Rewards) I did not receive a complimentary bottle of water. The front desk person told me that this is a change in policy and I need to be an "elite" member to receive the water.

This is a nice Staybridge Suites and is close to the airport. But the little "extras" can tip the balance in favor of its competitors.

Room Tip: Check the windows for a tight fit...
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  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Cruces, New Mexico
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 21, 2014

We stayed here for our daughter's volleyball club tournament. Nice clean hotel. Room was a little noisier than I would have liked. We heard every plane landing, and every footstep our upstairs neighbor took. Friendly and helpful staff. Started breakfast a half hour early for us which was a huge plus. Will stay at again.

Stayed February 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kunal P, General Manager at Staybridge Suites Albuquerque - Airport, responded to this review, March 31, 2014
Dear Pjcruces,

Thank you for your recent correspondence regarding Staybridge Suites ABQ Airport. I greatly appreciate you taking the time to bring this matter to my attention and apologies for any inconvenience you may have experienced due to the noise.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank You for choosing IHG-Staybridge Suites ABQ Airport.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
L.A.
Top Contributor
101 reviews 101 reviews
50 hotel reviews
Reviews in 59 cities Reviews in 59 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed February 2, 2014

recently stayed one night at this property. The hotel staff were gracious to upgrade my room to a 2 bedroom suite with my elite status. I found the staff to be most warm and caring and I appreciated the shuttle ride to and from airport. Breakfast was ok by IHG standards. I think the room amenities and service are what make this location stand out. Give it a try when you need to overnight by the airport.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kunal P, General Manager at Staybridge Suites Albuquerque - Airport, responded to this review, February 5, 2014
Dear Steve-JL.a.

Thank you so much for your kind words. We appreciate you being a elite member. We are glad to hear you enjoyed your stay with us. See you again on your next trip to Albuquerque.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Albuquerque - Airport

Address: 1350 Sunport Place SW, Albuquerque, NM 87106
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Albuquerque
#49 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Albuquerque - Airport 3*
Official Description (provided by the hotel):
Albuquerque Airport hotel offers ideal location near junction of major highways. Welcome to the Staybridge Suites Albuquerque - Airport hotel, close to the junction of I-25 and I-40. Just a mile from the Albuquerque International Sunport Airport (ABQ), our hotel offers a complimentary shuttle to the airport and to any area attraction or business within a 3-mile radius of our accommodations. Located near downtown Albuquerque, our hotel is close to many attractions and activities. A few sights within 10 miles of our Albuquerque hotel include Old Town, the Albuquerque Biological Park, Journal Pavilion and Balloon Fiesta Park. Business travelers enjoy our extended stay Albuquerque hotel's location because of its proximity to area businesses, including Lockheed Martin, Kirtland Air Force Base, Sandia Labs, the University of New Mexico and the University of New Mexico Hospital. Our other convenient amenities for business travelers include complimentary high-speed Internet access, an on-site business center and flexible meeting space. Whether you're staying with us on leisure or business, you can appreciate our hotel's comfortable amenities, which are designed to make your visit memorable. Those cozy amenities include a 24-hour fitness center, a complimentary full breakfast buffet, putting green, home theater and on-site laundry services. Book your Albuquerque hotel room reservations now and enjoy excellent deals and rates. ... more   less 
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Also Known As:
Staybridge Suites Albuquerque - Airport Hotel Albuquerque

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