We have stayed here 3 nights. The welcome was excellent at reception, and in fact the receptionists are extremely helpful. Breakfast is a good buffet, as in all Holiday Inn Express hotels and is complementary. The lady who serves at breakfast is also very nice too. The beds are huge and very comfortable. The only little gripe I have is that the room doesn't seem to be dusted every day. The beds are beautifully made, and fresh towels provided, but i noticed a thick coat of dust on the surfaces this morning.
The facilities are good too as in all Holiday Inns. This hotel is also well located as is relatively near to the centre of town, and near some good restaurants too. There is an interesting Indian Cultural Centre just across the road.

Have stayed here twice, due to convenient location, service, and wonderful staff. I agree with all points of praise from other reviewers, especially about staff and location. Easy walk to IPCC and convenience store/ gas station. Rooms were sparkling clean; breakfast well-stocked with all you need. Recommendations from desk clerk for dinner at the cultural center, topped off our evening with a wonderful meal. So good, we brought her back a dessert, as thanks. Would be happy to recommend this location of HIE to anyone who is nice enough to appreciate it. As for you parents who let your kids come out of the pool and drip all over this lovely place? That's poor teaching of how to treat other peoples' things. Stay home until you can be more considerate.

I have stayed here twice now, and both times I was happy with my stay.

The rooms are very clean-- I appreciate how the Holiday Inn chain washes the duvet covers for each guest. I have grown so used to having to fold down any bedspread and lay out a towel to sit on that I love the fact that the bedspread is clean for me.

The beds are comfortable-- the TV works and the water pressure was hot and strong. What more could I want?

The standard Holiday Inn breakfast of their wonderful cinnamon rolls, microwaved eggs (yuck), hard boiled eggs (yum), cereal, bacon or sausage, juice, coffee, etc. You can even make your own waffles-- which the kids always seem to love here.

This location seemed to be a little off the beaten path. If you don't have a car, you are stuck.

Overall You can't go wrong here.

WOW! What a wonderful visit to a PRISTINE hotel and hosted by a very professional and informative staff! Had to travel to Albuquerque for a two day personal business trip and wanted to use one night's worth of Priority Club points. I called the hotel and asked if they would honor the points on a weekend night, the attendant on duty; Ms. Sarah was very informative, specific with her information on how I could achieve this request by calling Priority Club. After calling Priority Club (which again was very helpful) I was able to obtain a two-night stay with one night using points and the other night paying. Once arriving at the hotel, again Ms. Sarah was extremely helpful in checking us in after a long days journey. We were provided with an OUTSTANDING suite for a reasonable price, especially in this economical sensitive times! The location of the hotel was close to the Native American Cultural Center and provided a very comfortable surrounding for our stay! The Holiday Inn Express was centrally located, easy access to the Interstate, fuel stop, quick shopping and close access to Old Town Albuquerque. The breakfast buffet was absolutely fantastic! The culinary attendant was very friendly and ensured that the hot food line was fully provided for at all times. The cleanliness and exquisite appearance of the eating area was again a very comfortable and pleasurable experience! The staff was very helpful in explaining questions I had regarding some "pending" charges and again was extremely professional in all aspects. Truly personified CUSTOMER SERVICE attitude and performance, thank you so much! Great stay, if ever traveling to the "Duke City" again this will be our FIRST CHOICE/PREFERRED CHOICE of stay!