Isleta is a lovely resort and casino. There is a complimentary airport shuttle that was very convenient. I cannot say enough nice things about the shuttle drivers, they were on time and responsible. One person in our party did not receive her luggage so the shuttle driver left and told us he would be back in twenty minutes and he returned in exactly twenty minutes giving her time to fill out a claim form. We had a baby with us and he offered to drive us to the store any time we needed anything for the baby. On our last day we checked our luggage with the hotel and reserved the shuttle. When our time to leave arrived we went to the shuttle area and they had already loaded our luggage and were ready to drive us to the airport. Very friendly and reliable.
We were part of a large family reunion group and several in our party got upgraded to suites when their rooms were not ready. We had asked for adjoining rooms but they would not accommodate us, nor did we receive an upgrade but our rooms were fine. They did provide a crib and refrigerator for the baby at no cost. The bathrooms had been updated and we had plenty of towels and amenities. The wood furniture was quite worn and the room could have used a far better vacuuming and dusting. The shops and restaurants were very well priced, especially for a tourist destination. We even went to the fishing derby across the street (shuttle took us) and had fun there even if we didn't catch a single fish.
There is an indoor/outdoor pool and exercise room. So many reviews said the smoke was terrible, I am sensitive to smoke but only found it bothersome if I was right next to someone smoking. The casino proved to be very lucky for several in our party. I would recommend Isleta if you are in the area.
- Official Description (provided by the hotel):
- Welcome to Isleta Resort & CasinoMore than a world-class travel destination, Isleta Resort & Casino is a lush oasis, high in the desert, above the crowd and beyond compare. Steeped with native tradition and elegance, we invite you to feel the rhythm, absorb the energy and discover the essence of what a good time really is. Spread Your Wings. Rise above the rest. ... more less
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- Also Known As:
- Hard Rock Hotel And Casino Albuquerque
- Isleta Hotel Albuquerque