I enjoyed my 5 night stay at this hotel. The rooms, lobby and exercise room were all clean (meeting my expectations). The shuttle drivers are amazingly punctual and friendly- taking guests to and from various locations within a five mile radius!
After I returned, I received an email asking for my feedback. I did mention a small issue and the manager contacted me immediatelyl!
I have always been a fan of the Hyatt brand and will continue to be a loyal customer!