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“Always” 5 of 5 stars
Review of Hilton Garden Inn Albuquerque Uptown

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Hilton Garden Inn Albuquerque Uptown
3.0 of 5 Hotel   |   6510 Americas Parkway, Albuquerque, NM 87110 (Uptown)   |  
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Ranked #17 of 146 Hotels in Albuquerque
Bartlesville, Oklahoma
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
9 helpful votes 9 helpful votes
“Always”
5 of 5 stars Reviewed May 12, 2013

Always enjoy Hilton Garden Inn. Never disappointed. Good location. Get the bed and breakfast package if available. Good food. Ate there for dinner and breakfast -- good quality and tasty! Lots of amenities make this a wonderful experience. Staff was friendly and attentive, even housekeeping. Always love the bottled water in the room and cookies in the lobby!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie T, Director of Sales at Hilton Garden Inn Albuquerque Uptown, responded to this review, May 13, 2013
Thank you so much for your nice words! We value our guests and appreciate your loyalty!
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286 reviews from our community

Traveler rating
    148
    85
    28
    16
    9
See reviews for
94
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
Reviews in 25 cities Reviews in 25 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 8, 2013

While the hotel could stand to be updated a bit, the rooms are spacious and are fitted with all the needs of a long term stay. The best thing about this hotel for an out of town traveler is the location. Situation near a Trader Joe's and shopping center filled with restaurants and shops, this really is an ideal location with or without a car. Breakfast was comprehensive and a happy hour meal was served every night as well. The room came with 2 TVs, a DVD player, small kitchen with all the appropriate utencils, living room separate from the bedroom, and separated bathroom/sink area. A great find in a good location.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san francisco
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 6, 2013

I stay here a lot for work and always request a highway room. Hasn't been a problem for the past 4 years. All of a sudden, I started getting highway rooms. Complete with earplugs (earlier this year). I stayed there last week and was again given a highway room. I requested a room change but was told that the hotel was full on the non-highway side AND they had just installed new windows so it should be just as quiet on the freeway side. In the end, it may have been a little quieter than before, but still required earplugs for a good nights rest. If you're Hilton loyal, there's a Homewood Suites just up the street that isn't near the highway and has free breakfast/dinner. I'll probably start staying there in the future.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Santa Fe, New Mexico, United States
1 review
5 of 5 stars Reviewed April 25, 2013

Total experience was excellent. Breakfast package was excellent. Pool with water slide and lifeguard on duty not expected, but indeed welcomed. And, 24 hour access to coffee, tea, and flavored water a plus.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie T, Director of Sales at Hilton Garden Inn Albuquerque Uptown, responded to this review, April 28, 2013
Thank you so much for your nice words! We work very hard here to provide the best of service to our guests. We look forward to having you back!
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United States
1 review
5 of 5 stars Reviewed April 21, 2013

I was looking for a fun experience for my granddaughters aged 7 to 13. We had so much fun with the pool and water slide. The safety measures in the pool area were excellent. Our room was beautiful with a comfy bed and plush linens. The Hilton Garden Inn is a beautiful place, close to restaurants and shopping, with great amenities.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Talent, OR
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 11, 2013

This is a very nice hotel with good service and a comfortable bed. My only complaint is that I was on the highway side. They had redone the windows and said the sound issue had been taken care of but it was still noiser than I'd prefer. I didn't bother to ask for a room change though. The shopping area nearby had a selection of restaurants but the night I was going to try eating there turned out to be prom night and everything was full! The salad I ate in the hotel restaurant was very good. I used Hilton Honors points, so my stay was free!

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 10, 2013

We needed more towels for swimming but we had to get them ourselves from the front desk because they didn't have someone to bring them to the room. And, the 'different' prices of breakfast (depending on what type of room) or HiltonHonors member, etc. was quite confusing.

  • Stayed April 2013, traveled on business
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie T, Director of Sales at Hilton Garden Inn Albuquerque Uptown, responded to this review, April 11, 2013
I am so sorry you had such inconveniences and confusion while you were here! You were here on a very busy weekend, and, unfortunately, just before our shipment of new towels arrived. I am so sorry about that timing for you! And thank you for your comments about the breakfast. We take this to heart, and we will use your comments for staff training.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Albuquerque Uptown

Address: 6510 Americas Parkway, Albuquerque, NM 87110
Phone Number:
Location: United States > New Mexico > Albuquerque > Uptown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Albuquerque
#16 Romantic Hotel in Albuquerque
#17 Casino Hotel in Albuquerque
#17 Spa Hotel in Albuquerque
#20 Family Hotel in Albuquerque
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Albuquerque Uptown 3*
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Also Known As:
Hilton Garden Inn Albuquerque Uptown Hotel Albuquerque
Albuquerque Hilton

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