It has several floors but a lift is available. We were shown a film first which gives a good insight then you tour the museum. We were self guided but a guide was on hand for any questions we needed answers to. We visited this museum using the 3 museum pass from the visitors centre. They supplied a map of Petereburg making everything easy to find. The visitors centre is easily signposted and walking the town is relatively easy if you are able bodied.
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