I have just returned from a three day stay at this hotel. We have stayed here numerous times in the past; but I feel this may very well be my last. The new has worn off and they do nothing to encourage you to come back. I booked a Bayview suite. My total bill was over $1200. The room was large and as described on the internet. The room was in need of a makeover as the walls were damaged as was the ceiling; carpet was loose in several places.
We ordered room service, a steak, two salads and tortilla soup.My wife ordered the tortilla soup. I inquired as to it's availability, was told yes they still had it. When she received it, it was nothing more than chicken in a chili powder sauce. Better tortilla soup can be found in a can. Total bill...$79.
I am a member of the Omni's reward club. As such, I am supposed to get a free beverage in the morning. Two days I got orange juice, this morning NOTHING!
The piece de resistance was this morning.
Our room had three balconies. Early this morning, my wife decided to take a photo of the moon from one of the balconies. She closed the door to keep the a/c on. When she went to come back into the room, the door wouldn't open. It had locked itself. She was stranded on a balcony a hundred or so feet in the air. My wife is afraid of heights. Luckily she was able to awake me with my cell phone.
This morning we were awakened by the high pitched squeals of children coming from the adjoining regular room.
When I checked out and told the clerk of our problems; her response was "I'm sorry".
Total disregard for patrons.
You are not the only hotel in Corpus, in fact your old Omni is now a Holiday Inn and is cheaper.
Maybe next time I bring my wife to town to have Daniel do here hair, we will stay there.
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- Also Known As:
- Omni Hotel Corpus Christi
- Omni Corpus Christi Hotel Bayfront Tower
- Corpus Christi Omni