Great bartenders, wonderful room, front desk staff all wonderful. Service was outstanding until there was an incident she the businessperson I was traveling with went to her room to discover, after being there for one night already, two women standing in her room. The hotel had checked them into her already checked in room. Okay we'll that can happen. I guess. Only at one a.m. She hears someone trying to undo her door locks and it is hotel security trying to get in to let one of the "other" guests back into her room!!! So I go to the front desk the next morning to complain and all I get is an "thanks we will look into it" comment. Rather disconcerting.