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“Great beds, but sticky fingers” 2 of 5 stars
Review of Homewood Suites by Hilton Corpus Christi

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Homewood Suites by Hilton Corpus Christi
3.0 of 5 Hotel   |   5201 Crosstown Expressway, Corpus Christi, TX 78417   |  
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2X Points Package
Ranked #15 of 81 Hotels in Corpus Christi
White Rock, BC Canada
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
58 helpful votes 58 helpful votes
“Great beds, but sticky fingers”
2 of 5 stars Reviewed November 28, 2006

We stayed at this property based on all the glowing reviews written here. We travel a lot and I would rate this hotel a three or four on average, but certainly not a five like many other reviewers here. I'm giving this hotel a rating of two because of all the problems we experienced while staying here 8 days.

First of all this hotel has very comfortable beds, but slightly lumpy pillows, soft towels and soft toilet paper. Each room has it's own kitchenette, complete with a two burner cook top (no oven) and full sized fridge, dishwasher and fridge. There is free coffee, tea and microwave popcorn supplied in your room.

Free wireless internet is available in each room and free internet is also available in the business center too. (The business center only has one computer though)

A simple buffet breakfast is served in the lobby area 6:00am to 9:00am weekdays and 7:00am to 10:00am Saturday and Sunday. This includes texas shaped waffles which are very good, toast, bagels, some pastries, scambled eggs, sausage or bacon and one other hot entree that changes daily, like biscuits and gravy. Coffee, tea, hot chocolate, juice, yogurt, oatmeal and cereal.

A manager's snack/supper is also available Monday to Thursday evenings from 6:00pm to 8:00pm. This includes wine & beer, salad, dessert and one hot entree. The one hot main entree changes daily. This could consist of soup, chilli, baked potato, pasta, hotdogs, burgers, etc. It is only one of these items at the buffet, not all of the items listed in the example.

The hotel is conveniently located next door to 16 movie theatres and several restaurants including: IHOP, Texas Roadhouse, Golden Corral Buffet. There is a Walmart Superstore with groceries about 5 blocks away. It is best to have a rental car from this location to get around and to try some great restaurants like Wings and more (chicken wings & ribs) Silverado Smokehouse (bbq) and Longhorn Steak & Ale (steak).

Upon checking into our room in the evening everything looked good. This changed when we woke up in the morning and realized that the previous guests dirty dishes were in our sink and we were missing the basket that holds the coffee on our coffee maker, so we couldn't make coffee. We told the front desk, were met with very friendly service and it was taken care of.

The next morning we went to cash a travelers cheque at the front desk and were told unless your a Hilton preferred member they do not cash travelers cheques. This was a $20.00 travelers cheque. The front desk referred us to the First Convenience bank at Walmart. We wanted to cash two travelers cheques and this bank will cash one for free, but for two they charge a fee.

The following day we went to use the pool and it was too cold to swim in although it is heated. The hot tub was barely lukewarm. We mentioned this to the front desk and nothing was done for two days until we mentioned it for the second time to a regular staffer.

The following day our maid helped herself to our candy while cleaning our room. Although, it may sound lame, I had a few candies lined up like playing cards by flavor in the wicker basket in our room. I knew how many candies I had and what flavors I had. When we returned to our room the maid purposely messed up all the candies in the basket and helped herself to several of them. We were not impressed as we left her a good tip and she could of bought herself a huge bag of candy instead of taking a few of ours. Perhaps, you think candy is no big deal, but what is next? We felt we should say something to the manager as the maid could end up taking more valuable items from guests in the future. Upon speaking to the manager we found out that Hilton has an anti-theft policy and theft is not tolerated no matter how small. She was glad we reported the incident and she said the maids need to know that if something goes missing out of a room the guests will notice. That theft of small items can lead to theft of more valuable items in the future. We were compensated over this incident.

The sheets in our room were not changed the entire 8 days we were there. I had dribbled some coffee on the sheet a few days after we were there, so that is how I know. The floors were sticky and needed washing, there was someone elses coffee splashes on our door, the burner drip trays were not cleaned, the tops of pictures, the microwave, dressers, etc. were quite dusty. I would consider general cleaning here average, but we have stayed in three star hotels that have higher cleaning standards than here and we expected more from a Hilton property.

Without the theft and more thorough dusting/cleaning this hotel can be top notch, as the friendly service and aim to please attitude was the only thing that kept us from checking out.

If you choose to stay here, we hope your stay is less problematic than ours.

  • Liked — Comfortable beds, soft towels, soft toilet paper, friendly and good service
  • Disliked — Cleaning can improve, minor theft, hotel doesn't cash travelers cheques
  • Tips/Secrets — Keep an eye on your belongings
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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185 reviews from our community

Traveler rating
    93
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    21
    17
    9
See reviews for
64
30
8
69
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Houston, TX
Top Contributor
121 reviews 121 reviews
108 hotel reviews
Reviews in 77 cities Reviews in 77 cities
381 helpful votes 381 helpful votes
5 of 5 stars Reviewed August 13, 2006

A very nice, clean hotel -- everything looks new and spotless. My room was comfortable and quiet. The A/C worked great, the bed was comfortable and the shower was very good. Breakfast was also good, and included self-made waffles. The staff is very friendly. The location is good, right next to a movie theater, IHOP and Texas Roadhouse. Highly recommended.

  • Stayed August 2006, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Marcos, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 4, 2006

Great property -- very neat and clean. Our king suite was spacious and the bed was so comfortable. Staff were very polite and helpful. The only downside was that our room overlooked the basketball court and the sound of the bouncing was a little annoying for a while in the afternoon. Breakfast was good -- hot selections as well as the usual pastries and cereals. Restaurants were convenient to the hotel; Mustang Island and Port Aransas were within 30 miles. We tried to get a room there again this year, but they were booked. We'll definitely try again!

  • Liked — Spaciousness
  • Disliked — Room by the basketball court
  • Tips/Secrets — Ask for a room away from the basketball court
  • Stayed August 2005, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, TX
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 12, 2006

We recently stay at Homewood Suites for 2 nights. The hotel is very clean, comfortable and the staff was wonderful. Everyone is very friendly and responsive. They have a great complimentary full breakfast in the morning which we really enjoyed. It's in a convenient location and a nice pool area. I would definitely recommend this hotel!

  • Stayed July 2006
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 18 cities Reviews in 18 cities
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed July 10, 2006

This is my second visit in one month. The front desk staff is exceptional and the hotel is in very good shape.

2nd time the the company I work for reserved suite and rate, but had to deal with a small business room at a much higher rate. The manager was not very helpfull but finally gave me correct room and rate after producing copy of confirmation.

Other guests at hotel mentioned similar problems.

I have never had this problem with other Hilton hotels.

Stayed July 2006
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yukon, OK
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 9, 2006

We had a great time!!! It was clean and everyone was very friendly. On rainy days, they had board games at the front you could check out. It was only 15 minutes away from Mustang Island. They also served a light dinner Monday-Thursday which saved us a great deal of money as a family of 6. We enjoyed it so much, we stayed an extra night. We will definitely stay here again when we come back.

  • Stayed June 2006
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed June 13, 2006

Great hotel. It was really nice. The bed was so comfortable. The rooms were really clean and smelled fresh. The staff was the greatest. If I'm ever in Corpus Christi again, this is the hotel for me. I can only think of nice things in reference to this hotel.

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Corpus Christi

Address: 5201 Crosstown Expressway, Corpus Christi, TX 78417
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Corpus Christi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Corpus Christi
#8 Family Hotel in Corpus Christi
#11 Business Hotel in Corpus Christi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Corpus Christi 3*
Number of rooms: 86
Official Description (provided by the hotel):
The Homewood Suites by Hilton Corpus Christi Hotel TX hotel is located in the heart of Corpus Christi, Texas, popularly known as the "Sparkling City by the Sea"! Ideally situated just five minutes from Corpus Christi International Airport in Texas, our Corpus Christi Beach hotel provides the perfect accommodation for both short term visitors and extended stay guests. All guests can enjoy our daily complimentary Suite Start Hot Breakfast and the Welcome Home evening reception, featuring a complimentary light meal and beverages Monday through Thursday evenings (subject to state and local laws). Expect separate sleeping and living areas in our studios and one and two bedroom suites with sleeper sofa. Enjoy a fully equipped kitchen, WiFi and flat screen TVs. Consider upgrading to a larger suite that feels more like an apartment. Find more time to do what you want by engaging our shopping service. We will pick up your groceries for you so you will be ready to work or play when you arrive. Discover other business and family amenities at our Corpus Christi hotel. Take advantage of the full-service membership to Gold's Gym available to guests on a complimentary basis. Enjoy our proximity to beaches, shopping, attractions and business, your Corpus Christi TX Home Away from Home. ... more   less 
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Also Known As:
Homewood Suites By Hilton Corpus Christi Hotel Corpus Christi
Homewood Suites Corpus Christi
Homewood Corpus Christi
Corpus Christi Homewood Suites

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