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“Disappointed” 4 of 5 stars
Review of Hyatt Place Corpus Christi

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Hyatt Place Corpus Christi
3.0 of 5 Hotel   |   6773 S Padre Island Dr, Corpus Christi, TX 78412   |  
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Ranked #18 of 82 Hotels in Corpus Christi
Certificate of Excellence 2014
San Antonio, Texas
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
“Disappointed”
4 of 5 stars Reviewed June 29, 2013 via mobile

We always stay at hyatt places when we travel. They are always nice and clean and we always enjoy the breakfast buffet. My only disappointment was that there were no pictures of their pool online in their photo gallery. After arriving there, our goal was to take kids to pool and catch some rays. Little did I know, that the pool was indoors and super small. They did have a sun deck but only had two tables and few chairs.. No where to lay out really. If I had known this, I would have preferred staying somewhere else.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda-Clark-GM, General Manager at Hyatt Place Corpus Christi, responded to this review, July 2, 2013
Dear Darlene H,

Thank you for the review from your recent stay with us at Hyatt Place Corpus Christi. We sincerely apologize for the disappointment you experienced with our indoor pool and the outdoor seating. Feel free to call on me directly if I can be of any further assistance to you, as I remain at your service.
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136 reviews from our community

Traveler rating
    65
    44
    15
    4
    8
See reviews for
49
29
4
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Any
English first
Earth, Texas
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 27, 2013

Went for a girls get away to the beach. The location is right by the highway that takes us to our favorite beach. There are also several restaurants (ie Applebee's, Whattaburger) and even a Walgreens within a very short walk, or even shorter drive. Even though the hotel is located near the highway I never heard traffic noise. The hotel is new and looks it, however, there were a couple of minor things that needed to be cleaned. A stain on the carpet just inside our door, and the bottom of the pool was a bit sandy but everything else was great to this neat freak! The breakfast was good however the regular coffee ran out quickly and needed to be replaced fairly often which it was but maybe a larger coffee server or more than one would help.

Tip, exit at Airline dr and not Nile street to save a drive around the block!
Would say there again.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda-Clark-GM, General Manager at Hyatt Place Corpus Christi, responded to this review, June 28, 2013
Thank you for this review of our Hyatt Place! Hearing from our guests is always a delight, as feedback such as yours, makes it possible for every future stay to be even better! We look forward to the opportunity to be at your service again in should your travels return you to our neighborhood. Thank you for letting us be part of your visit to Corpus Christi!
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 24, 2013

We really enjoyed our stay!! My sister and I met up with some friends on Parde Island and we were so glad to have chosen Hyatt to stay at. The hotel is new and very pretty. The staff was very friendly and helpful when we had questions. Our room was very spacious and very clean. The beds were comfortable and we both slept well (No fighting over who got which bed. LOL). The breakfast selections were nice and we had a good amount of things to choose from. We were able to choose from eggs, oatmeal, yogurt, fruit, sausage, donuts, different kinds of breads, cereal, milk, juice, coffee, and tea. The breakfast area is small so we made sure to get there early but there is additional seating in the lobby area. The only complaint I have is that we did not get replacement towels when we left our used ones on the floor. But it was no big deal. All in all the Hyatt made our trip to the coast even better.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda-Clark-GM, General Manager at Hyatt Place Corpus Christi, responded to this review, July 10, 2013
Mary W ..... Thank you so much for sharing this experience of your recent stay with us! It is such a delight knowing our guests enjoyed their stay with us! Many thanks!
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Eagle Pass, Texas
Top Contributor
66 reviews 66 reviews
31 hotel reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 24, 2013

The staff was extremely friendly. The hotel is better than OK, but the staff were genuine when they welcomed you as you walked in the door. The hotel is new and in great shape, although it's apparent it is not finished. The room was larger than expected and very clean. The breakfast in the morning is served in an area that resembles a kitchen. The food was eggs, ready made omelet, fruit, bread and sweets. They have a "bar", but the drinks were a little expensive I thought. They served coffee in the morning but once the breakfast is finished the coffee is removed because they sell Starbucks Coffee at the "bar". None of these would keep from from returning again. Thanks to the staff for a great stay.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda-Clark-GM, General Manager at Hyatt Place Corpus Christi, responded to this review, June 28, 2013
Dear Oldpatrol,

Many thanks to you for sharing your experience at Hyatt Place Corpus Christi! We look forward to the opportunity to see you and your family again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Paso, Texas
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 14, 2013

Staff was great, check in was a breeze. Construction was an eyesore, but did not affect us. Well, maybe not. There was a smell in the room. I can't put my finger on what it was. It wasn't the linens or carpets. Maybe it was the beach smell. I don't know. But it was manageable for the couple of hours we spent in the hotel. Convenient location near lots of stores and restaurants, and on the same road as the beach we wanted to visit. Kids were happy to have a couple more channels than normal hotel TVs (DirecTV). The pool was small, but great for the kids, nice temperature and clean. Breakfast was actually very good, even given the "rush" that came 5 minutes before we came down. Seating was an issue, but we managed. Check out went fine, no issues, and we were on our way.

Just that darn smell. Should mention I also smelled this on the bottles of water we purchased from Walgreens down the street. Leads me to believe it is a geographical thing, not something specific to the hotel or the construction going on.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda-Clark-GM, General Manager at Hyatt Place Corpus Christi, responded to this review, June 28, 2013
Dear Nathan,

Thank you for offering this review of Hyatt Place Corpus Christi .....We are always inspired by our guest reviews! Every experience has great value to us, and assists us in our daily efforts to make each guest stay a marvelous one. Again, many thanks!
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Austin, Texas
Top Contributor
58 reviews 58 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 13, 2013

This hotel opened just recently and it is a beauty! Whole hotel smells new, staff is very friendly and helpful, maid service is great, and check out was a breeze. They are convenient to airport and downtown just off the freeway. Easy to find, great parking, nice pool, free breakfast was really good. Close to beach. We will definitely stay here on any return trips to Corpus.

Room Tip: Hotel has 5/6 floors and the hallways a wider than any hotel we have seen. We always like the upper...
See more room tips
  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda-Clark-GM, Director of Sales at Hyatt Place Corpus Christi, responded to this review, June 28, 2013
Dear Carla Z,

Thank you for this review of our Hyatt Place! Hearing from our guests is always a delight, as feedback such as yours, makes it possible for every future stay to be even better! We look forward to the opportunity to be at your service again upon your return to our neighborhood. Thank you for letting us be part of your visit to Corpus Christi!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 11, 2013

I have stayed here before, but this time is was different. No hot water for two days, terribly weak coffee and no Wallstreet on the second day. Guess I'm really spoiled by Hyatt's typical great service and consistency. Hope they get their act together.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda-Clark-GM, General Manager at Hyatt Place Corpus Christi, responded to this review, June 28, 2013
Dear Ted C,

I extend to you a genuine "Thank You" for letting me know that we fell short of making your stay with us what it should and could have been. The stark contrast described from your previous stay to this one has been addressed. On behalf of our entire staff, I extend to you my sincere apology for the clear disappointment experienced during this most recent stay. Please know that if I can be of any further assistance to you, please feel free to call on me directly. I remain at your service.....
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Corpus Christi

Address: 6773 S Padre Island Dr, Corpus Christi, TX 78412
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Corpus Christi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 82 Hotels in Corpus Christi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Corpus Christi 3*
Number of rooms: 103
Official Description (provided by the hotel):
Located conveniently in the heart of Corpus Christi, Texas the newly built Hyatt Place Corpus Christi is your home away from home. The hotel's many amenities include 103 spacious guestrooms, indoor pool, fitness center, Bakery Café, gallery dining and a business center.Traveling for business? Hyatt Place Corpus Christi is centrally located along the busy commercial corridor of South Padre Island Drive. The hotel is convenient to numerous major company offices, Texas A&M University Corpus Christi, Naval Air Station Corpus Christi and the Corpus Christi Army Depot. ... more   less 
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