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“Lacking in safety and cleanliness” 1 of 5 stars
Review of Harborside Hotel

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Harborside Hotel
2.0 of 5 Hotel   |   6400 Oxon Hill Rd, Oxon Hill, MD 20745 (Formerly Clarion Hotel National Harbor)   |  
Hotel amenities
Ranked #3 of 3 Hotels in Oxon Hill
Portland, Oregon, USA
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Lacking in safety and cleanliness”
1 of 5 stars Reviewed May 19, 2013

I booked this hotel as it was a conveniently located and reasonably priced. Unfortunately, that is the only good thing I can say about it. There was a police car in front of the hotel when I arrived, and it had returned on the day I departed. The hotel design and decor had been intended as a 3 star, however the clientele and lack of a good cleaning would bring it down to 2 stars or lower. The elevator appeared as though a herd of goats had just come through with dirt caked on the interior frame. There were pubic hairs left in the shower. I think I'll stop there. Not recommended if one values safety or cleanliness.

  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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64 reviews from our community

Traveler rating
    10
    18
    10
    17
    9
See reviews for
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21
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Fort Lauderdale, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 15, 2013

I happened to be in town for an event at the Gaylord National and due to budget restrictions was not able to afford the rooms there. I was a little worried about staying here after reading some of the reviews on TripAdvisor but I can tell you that either something has changed in the last couple of months or maybe these comments need review from the hotel's management.

My room was clean, had no bugs in it and everything was in working order. The furniture is a little outdated and there are no flat screen TV's yet. The front desk staff was very welcoming every time I walked in the door and whenever I needed anything they were a phone call away. Will definitely come back!

  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
65 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed May 8, 2013

Stayed here for two nights for a convention at the large convention center hotel nearby at the Harbor. Co-worked booked a block of rooms, so i stayed here. Due to our company's challenging and sometimes downright pitiful hotel budgets, I've become a master of hotel booking sites and usually stay in a 3.5 or 4-star for the same price paid here: over $130/ night for the clarion. *Minimal* amenities: (coffee in room, um.... I would say shampoo/conditioner in room but they didn't give me any). No breakfast included, which is usually the case in most budget hotels. Internet works marginally. Room had stains on the walls, stained carpet, a broken toilet (cracked), my bed had a disgusting yellow stain on the bed AFTER they cleaned the sheets. It's in a terrible area - while close to the Harbor ($12 taxi/ 10 mins) the clarion specifically is in a bad strip/block/ (I'm told it is "getting better") - I wouldn't walk/shop/dine anywhere within the immediate area. There is a 'lounge' which I wouldn't expect you'd want to get a drink at (a makeshift counter in lobby which closes at 10).

Did I mention I didn't get shampoo/conditioner/soap? In their defense however, they did provide these when I went to front desk, along with shaving cream.

For the same price, I could have gotten 3-3.5 star hotels in Alexandria ($15 taxi/15 minutes) or a 4-star for 20% more. I would highly recommend it.

  • Stayed May 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phenix City, Alabama
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 7, 2013

We were on a school trip to the D.C. area and stayed at this hotel for two nights. The rooms smelled like smoke at first, even though it was supposed to be a smoke free hotel. The air conditioners were not working the first 24 hours, and the rooms were just so-so. No fridge as most places have and really strange bathroom set-ups. The beds were comfy though and the food that they had for us in the mornings was great.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterford, Michigan
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed May 1, 2013 via mobile

We stayed at this hotel on a school trip with 48 kids and 5 chaperones. On the first night, we had to switch two rooms due to the bugs in the beds and on the walls. When we awoke the next morning, none of the three elevators were working and for the next two nights we had to walk down/up 6 flights of stairs.

The breakfast we had was okay, but as all the workers stood around, they yelled at the kids to clean their own dishes and service the tables as the workers just stood around.

We bring our students every year to Washington DC but will never return here.

Stayed April 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Washington, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 17, 2013

The Clarion Hotel is in a great location near the Harbor but you would think since it is a great location they would do a better job keeping the hotel clean the rooms are not in good condition the have bugs and dirty sheets on the beds and the halls are dark and dull looking the furniture is not clean and it looks like second hand furniture i think when you use the name harbor you could go the extra mile to make your guest stay a pleasant one. CONCERN GUEST

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  • Stayed August 2012, traveled with family
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilion, New York, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 13, 2013

Comfortable beds and friendly staff are the only perks found here. The furniture had ink marks all over them upon check-in and rather than take care of the problem maintenance/housekeeping said it would get wiped down after our stay. The high-speed internet did not work properly regardless what hour it was tried - hotel desk staff stated there were too many people. HBO was listed as a feature of the room but was not provided until well into the stay and a complaint filed. The fitness center had two machines broken down with no notice to guests which limited use. The 24/7 available coffee was not kept fresh and full 24/7 and front desk staff had to be notified. The indoor pool hours were horrible limiting children from enjoying their stay. There was no courtesy breakfast offered for guests and prices of breakfast was not worth the value. For the price - it should have been nice but unfortunately what you see is not what you get.

  • Stayed April 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harborside Hotel

Address: 6400 Oxon Hill Rd, Oxon Hill, MD 20745 (Formerly Clarion Hotel National Harbor)
Location: United States > Maryland > Oxon Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Oxon Hill
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Harborside Hotel 2*
Number of rooms: 194
Official Description (provided by the hotel):
Welcome to the Harborside Hotel ... Sleep, Shop and Explore Our Nation's Capitol Like Never Before The Harborside Hotel is conveniently located off Interstate 95/495 (Capitol Beltway) Exit 3A in Oxon Hill, Maryland, just steps away from the New MGM Grand Casino site and minutes from downtown Washington, DC, National Harbor and historic Old Town Alexandria. The neighboring area offers a variety of restaurants and year round entertainment at National Harbor as well as shopping at Tanger Outlets less than 1 mile away. This modestly priced, non-smoking, full service, high-rise hotel is comprised of 194 well appointed large guest rooms and suites with double queen or king-sized beds. All rooms are equipped with coffee makers, iron & ironing boards, cable TV, telephones with free local calls and free Wi-Fi is available throughout the facility. The Harborside Hotel amenities include: the Gallant Fox Restaurant & Lounge, over 7500 sq.feet of banquet and meeting space, room service, indoor heated swimming pool, fitness center, business center and ample free parking. The goal of our hotel is to provide outstanding service to our guests focusing on individual business and leisure travel, as well as travel associated with a variety of groups. Our well trained, enthusiastic Harborside staff is always pleased to be at your service. ... more   less 
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Also Known As:
Clarion Oxon Hill

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