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“What a rip off!” 3 of 5 stars
Review of Gaylord National Resort & Convention Center

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Gaylord National Resort & Convention Center
4.0 of 5 Hotel   |   201 Waterfront St, National Harbor, Prince George’s County, Oxon Hill, MD 20745   |  
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Christmas on the Potomac
Ranked #4 of 8 Hotels in Oxon Hill
Omaha, Nebraska
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“What a rip off!”
3 of 5 stars Reviewed October 3, 2013

I stayed at this hotel while attending a conference here for 4 nights. Was happy to get a 'conference rate' of $275: when I checked in however, I was shocked to find out what an average room it turned out to be, with no view of the harbor whatsoever. For the price that I paid, I could have gotten a better deal nearby. The rooms were clean with basic amenities. All the restaurants in the hotel were pricey of course! service was ok.

  • Stayed October 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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2,462 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canada
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 2, 2013

I came for a conference and was surprised at the number of new buildings planned. Yes to MGM casino being built next door. Across the street is the Marriot Residence. Gaylord is a Marriot Hotel, and a grand one at them. Atrium setting is astounding. Eating areas inside abound and outside area, shopping and leisure eating establishments. Staff are very accommodating, friendly.

About 35$ from DCA and the same for cab to DC. Tours galore from the hotel. Belvedere lounge overlooks huge atrium area.

Internet included in special fee with other amenities. Internet in hotel is weak however. Bottled water included. Room is very comfortable. Bed, sheets very nice.

The Harbor area is nice but not downtown DC which would mean even more expensive .... I'd return again if there was a conference here.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reading, Pennsylvania
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 2, 2013

I stayed at the Gaylord while attending a weekend conference. All of the staff were friendly and helpful. My stay was wonderful! The food was excellent (but a little pricey, so be prepared). The location of the hotel is perfect- right near the harbor where there are other restaurants and shops. The grounds are beautiful and well kept, and my room was spotless and very comfortable.

  • Stayed September 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Virginia
Top Contributor
149 reviews 149 reviews
102 hotel reviews
Reviews in 85 cities Reviews in 85 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed October 1, 2013

This place is huge, but it's a convention center, so that's to be expected. The atrium and conference areas are awesome! The Potomac is just outside the door, and the general area is great.

Rooms: The rooms were fine. The beds were adequate: one of them creaked pretty much and both had a wooden frame around the bottom - perfect for banging your leg in the dark (why have these at all?) The Internet (*see below) worked fine. Overall, a pretty average room in a fancy hotel.

Check-in took forever: I was 4th in line and it just crawled. Check-out: I was 3rd in line and it took about 20 minutes. No idea why!

Parking: very expensive, self or valet. There are other options nearby. No delf-use luggage carts (again, to be expected at a resort).

* pricey: Your rate doesn't include the "resort fee" or parking. For us, that added about $40-$60/day for both. The resort fee includes Internet and... was it just Internet? Internet and the privilege of being there?

We asked about a room upgrade and it was "$250 per night additional" Additional?!? It was an easy 'no'. I saw an earlier review talking about wildly different rates, and it makes sense. I suspect that's true.

We didn't eat in the hotel - everything seemed pretty pricey. There are plenty of places to eat in the complex around the resort.

One disadvantage is that the area is nowhere near the Metro in D.C. You can take a free shuttle (note - the Gaylord isn't in with the 'free shuttle' but the other hotels are. Just step on the shuttle and show your room key - it works). Take the shuttle to King St. Metro. The water taxi works also, or a cab, but not as convenient to get all around D.C.

Note - we also stayed across the street at the Residence Inn (I reviewed that as well) and they have some issues. So, would I stay here again? I'd certainly look at the other hotels at the Harbor first, but I would consider staying here.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Perry Hall, Maryland
Senior Contributor
46 reviews 46 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 1, 2013 via mobile

Stayed at the Gaylord for a conference and was very happy with all aspects of this hotel: location, session rooms, convenience, quiet in the evening, cleanliness. I did not eat in the restaurants but the hotel provided breakfast and lunch (snacks too) for the conference and it was all very good. The setting, across the Potomac from DC, is quite lovely. The front desk is very accommodating. Overall, a wonderful experience. I may need to try some of the other Gaylord's...

Stayed September 2013, traveled on business
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Yorba Linda, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 30, 2013

Truly an excellent choice for a corporate meeting in the greater DC area...All staff members were pleased to offer assistance and make my stay truly enjoyable. The food was very good. .room was comfy abd spotless. ...many restaurants and bars in the area ..the hotel is huge and offers lots of good options...nice coffee shop and the roof top lounge is certainly a good time with great views. .


  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sewell, New Jersey
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 30, 2013

The Gaylord in National Harbour is probably the most interesting hotels I've ever stayed in. We stayed for my daughters birthday and received a huge discount on our room. We had to show her birth certificate as proof. Understandable. I thought we would be given a dumpy room in a dark part of the property but boy was I wrong! We were given a room which was one floor down from the top floor and dead center of the length of the atrium. The room was immaculate and very well appointed. Beds were comfy. We had a balcony over the atrium giving us a birds-eye view of it all. The atrium was freaking massive, overlooking shops, restaurants and a beautiful, colorful, fountain which is synced to music. It is also enclosed in glass, giving a gorgeous view of the sky and allowing guests to shop/peruse the odd shops in inclement weather. How many other hotels offer that? Not many! My kids loved it! We could walk around the hotel and be fully entertained. They also have a nice gym and pool. We are hoping to return soon!

Room Tip: If you are afraid of heights, ask for a room on a low floor. I could not set foot on the balcony but...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Gaylord National Resort & Convention Center

Address: 201 Waterfront St, National Harbor, Prince George’s County, Oxon Hill, MD 20745
Location: United States > Maryland > Oxon Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 8 Hotels in Oxon Hill
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Gaylord National Resort & Convention Center 4*
Number of rooms: 2000
Official Description (provided by the hotel):
Newly opened along the banks of the Potomac, the Gaylord National Resort & Convention Center is the newest monumental addition to the national capital region. With 2,000 luxurious guest rooms, including 110 lavish suites, and 470,000 square feet of meeting, convention and exhibition space, it’s the largest combined hotel and convention center on the Eastern Seaboard. Here, guests will also enjoy four signature restaurants, a 20,000-square-foot spa, the area’s hottest ultra lounge, elegant retail shops and a magnificent waterfront promenade boasting a full-service marina and views of nearby Washington D.C. and Old Town Alexandria, Virginia. Gaylord National will be the cornerstone of the highly anticipated National Harbor project, a 300-acre waterfront destination offering world-class dining, retail and entertainment venues in Prince Georges County, MD. ... more   less 
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Also Known As:
Gaylord National Hotel Oxon Hill
Gaylord National Resort And Convention Center
Gaylord National Oxon Hill

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