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“Excellent Facility for a Conference” 5 of 5 stars
Review of Gaylord National Resort & Convention Center

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Gaylord National Resort & Convention Center
4.0 of 5 Hotel   |   201 Waterfront St, National Harbor, Prince George’s County, Oxon Hill, MD 20745   |  
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Christmas on the Potomac
Ranked #4 of 8 Hotels in Oxon Hill
Baton Rouge, Louisiana
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“Excellent Facility for a Conference”
5 of 5 stars Reviewed May 3, 2013

Stayed here recently for an annual national conference and felt that this location was one of the best places we have ever used. The place is definitely HUGE but I found it easy to navigate and the staff to be accessible and plesant. Would definitely come back.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 2, 2013

Spent 5 days at the Gaylord National for an industry convention. Perfect place for this sort of event with everything you need in the resort. Slightly higher prices than usual however everything is served with a smile and is top quality. Great stay, highly recommended!

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
40 reviews 40 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed May 2, 2013

This is a enormous property, I was there in April for a convention.
The room was never done, at 4 pm every afternoon,I had to call for having my room serviced . The food is average, they asked 20 per cent surcharge to sign anything on the room. Ask for a help with my suitcases at the end of my stay and had to wait close to an hour and a half for the valet to appear...
Really worst experience ever in a hotel

  • Stayed April 2013, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Dunlap, Tennessee
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 1, 2013

Gaylord National is not as big as Gaylord Nashville. The atrium is smaller and there are fewer shops and restaurants. I stayed three night for a conference and found the hotel to be modern and clean. This is a resort so expect a fee of $15 extra dollars. This hotel is not near to DC and the closest subway is about four miles. We took the taxi from Reagan National Airport and the fare was around $36 plus tip. There is also a shuttle that runs ever 20 minutes that costs $18/person. We ate at the National Pastime sports bar/restaurant...hamburger, fries and drink were around $20. The other food options include a buffet for around $20, the Old Hickory which is very pricey and a sandwich shop. There are many restaurants across the street. The restaurants are moderate to expensive. A McDonald's and Subway have just opened about three blocks away. There is also a CVS and a food market nearby. We ate twice at the Rosa Mexicano restaurant which had wonderful food and the best sangria that I have ever had. The Potbelly restaurant was great for lunch...good sandwiches and salads. We took the three hour Night Tour of DC offered by the hotel for $49 a person. The tour was great and our guide knowledgable and entertaining. There is a water taxi to Alexandria for about $16 round trip. It was good for a business trip but would not be economical for me to take my family.

  • Stayed April 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Manassas, Virginia
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
Reviews in 24 cities Reviews in 24 cities
80 helpful votes 80 helpful votes
2 of 5 stars Reviewed May 1, 2013

Check-in took an inordinate amount of time. We stayed two nights and the room was not cleaned once in spite of it being vacant most of the morning and afternoon. The bar was being renovated so all drinks were in plastic cups. This was ridiculous. I assume the glasses weren’t being renovated. It was just easier to serve drinks in plastic rather than carry clean and dirty glasses from one place to another. We were completely turned off by this and only had one drink at the bar. I mistakenly asked the information desk a question I should have asked the concierge and the girl behind the desk seems incredibly inconvenienced. Overall, this is not a destination hotel. I don’t mind paying for service, but the prices here are disproportional to the level of service and location. Defiantly designed to screw the conference crowd. There isn’t much to do at the national Harbor and the service in general everywhere is lackluster. I assume this is a popular conference destination because it’s a large venue with a multitude of conference space. Fortunately for us, one night was free and the other at a great rate. I would never pay full price to stay here and most likely would not return considering Old Town Alexandria is across the river and much nicer. After all the MD taxes are added on to the final total, I nearly passed out. It’s ridiculous. The National Harbor needs a casino bad if its going to survive. It’s the type of place you only visit once.

Room Tip: Ask for a room in Alexandria across the river
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  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Killingworth, Connecticut
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 1, 2013

The Gaylord National in Maryland sits on the Potomac River. The place is breathtaking, especially at sunset! I went there for a convention and while there we were hit with a hurricane.
Since there were about 1000 people there for the convention, the hotel went above and beyond any expectation for making arrangements in advance of the storm. Even though part of the hotel lost power, no one was without a room to move to with power!
The hotel is like a city within itself - there are restaurants, shopping, etc. It is centrally located and can walk to area restaurants and stores also.
I would highly recommend the Gaylord National to anyone who was to visit the area.

Room Tip: The rooms overlooking the Potomac are breathtaking, but you won't be disappointed in the Gaylord...
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fairfax, Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 30, 2013

There was a great deal of activity in the loby, but our check in was very fast. The room had a great view of the Potomac river and was spotless. The huge atrium is most impressive and fun. The surrounding area had many restaurants and bars, wish we had more time to wonder around and explore.

Room Tip: River view is very nice
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gaylord National Resort & Convention Center

Address: 201 Waterfront St, National Harbor, Prince George’s County, Oxon Hill, MD 20745
Location: United States > Maryland > Oxon Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 8 Hotels in Oxon Hill
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gaylord National Resort & Convention Center 4*
Number of rooms: 2000
Official Description (provided by the hotel):
Newly opened along the banks of the Potomac, the Gaylord National Resort & Convention Center is the newest monumental addition to the national capital region. With 2,000 luxurious guest rooms, including 110 lavish suites, and 470,000 square feet of meeting, convention and exhibition space, it’s the largest combined hotel and convention center on the Eastern Seaboard. Here, guests will also enjoy four signature restaurants, a 20,000-square-foot spa, the area’s hottest ultra lounge, elegant retail shops and a magnificent waterfront promenade boasting a full-service marina and views of nearby Washington D.C. and Old Town Alexandria, Virginia. Gaylord National will be the cornerstone of the highly anticipated National Harbor project, a 300-acre waterfront destination offering world-class dining, retail and entertainment venues in Prince Georges County, MD. ... more   less 
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Also Known As:
Gaylord National Resort And Convention Center
Gaylord National Hotel Oxon Hill
Gaylord National Oxon Hill

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