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“Overwhelming Elegance!” 4 of 5 stars
Review of Gaylord National Resort & Convention Center

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Gaylord National Resort & Convention Center
4.0 of 5 Hotel   |   201 Waterfront St, National Harbor, Prince George’s County, Oxon Hill, MD 20745   |  
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Christmas on the Potomac
Ranked #4 of 8 Hotels in Oxon Hill
Top Contributor
143 reviews 143 reviews
83 hotel reviews
Reviews in 81 cities Reviews in 81 cities
87 helpful votes 87 helpful votes
“Overwhelming Elegance!”
4 of 5 stars Reviewed February 5, 2013

Being Marriott members, and now that the Gaylord is part of the Marriott chain of hotels, we decided to give it a try despite its being overpriced. We attended a sporting event at their Convention Center which started very early so we decided to sleep at the adjoining hotel. The place itself is massive yet elegant with a sweeping view of Alexandria across the Potomac River. Our bedroom, overlooking the atrium & the evening display of colorful dancing fountain, is 5-star all the way. All rooms have a balcony & is equipped with a tiny fridge, flat screen tv, marble tile bath flooring with double sink. It was clean, crisp, and comfortable. The pool & spa area looks great but we didn't use it. The staff I've encountered were utmost friendly & professional from the parking attendants to the front desk staff. Pricewise, it is very expensive! In addition, they charge a resort fee of $15.00, parking for $22.00, and an upgrade fee for wi-fi (if you choose to have it), plus the hotel/occupancy tax. There is no free breakfast here. Likewise, the restaurants by the atrium are pricey (i.e. $16.00 breakfast, $15.00 hamburgers). There is a sundry/gift & snack shop downstairs and a separate coffee/muffin and donut shop. By the way, every hotel in National Harbor charges a parking fee. It is a 15 to 20 minute hike to the self-parking lot/separate mutiple story bldg (that's from our room near the top floor). Consider that when lugging your suitcase. There is valet parking at front for approx $35. There are cheaper food places and a multitude of restaurants walking distance right outside the hotel. There is an expensive but excellent Thai restaurant 3 blocks away and also a cheap but equally good and healthy burrito place across the street, Subway is 5 blocks down, also a CVS pharmacy 2 blocks away. Overall, we enjoyed our stay/splurge here. But if this sounds too gaudy to your liking and you are looking for an alternative to staying near this area, consider saving money by staying across the bridge in Alexandria which is only less than 10 minutes away; practically next exit. There is a row of 3 to 4 star hotels that offers free breakfast & free parking along U.S. 1 (a.k.a. Richmond Highway). That way, you will also be within 15 minutes to Ronald Reagan airport.

  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,451 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (753)
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Maryland
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 5, 2013

This is a nice hotel with lots of restaurant options within walking distance. It is a little higher than I feel it is worth but at the holidays it is beautifully decorated. We were there for the ice show and while it was very beautiful I felt it was much to small for the price paid. I would probably choose a hotel in DC if I were to head there again.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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ny
Top Contributor
54 reviews 54 reviews
39 hotel reviews
Reviews in 35 cities Reviews in 35 cities
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed February 5, 2013

We recently stayed at the Gaylor for a fencing tournament. The hotel is beautiful. Light bright and very clean. The pool is delightful. The rooms, while on the small side, are good, and it is nice to have a fridge and double sinks. Once you walk out the front door, there are restaurants and shops. The kids loved the water show. We didn't eat at Old Hickory so I can't comment. However, the buffet restaurant (Pizeli or something close to that) was TERRIBLE and over priced. Avoid it at all cost. The Sports Bar was ok, but could be much better. For such a beautiful property, it is sad that these two restaurants couldn't be better.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bristow, Virginia
Top Contributor
369 reviews 369 reviews
51 hotel reviews
Reviews in 137 cities Reviews in 137 cities
154 helpful votes 154 helpful votes
4 of 5 stars Reviewed February 2, 2013

Stayed here on a Saturday night, the end of January, for a work function with my husband's employer. The property is beautiful. The atrium that has a water fountain that goes off set to music (like the Bellagio in Las Vegas). The rooms are nice, the bathrooms very large with two sinks and a huge shower (no tub). The staff was friendly. Was a bit ignored in the valet parking when we checked in and had to get the attention of the bell staff to help us off-load. Decided on check out to do it ourselves. Once in the lobby we were asked by 5 different bellman if we needed help (sorry guys, you were too slow on check-out so you loose now). Front desk was quick on check-in. Some of the rooms have balconies that overlook the atrium. The room was $189 on a Saturday night plus valet. The bed was comfy but had the typical Marriott squishy pillows. They are now part of the Marriott chain (which the valet reminded us of upon checkout) so save your money and use points. Nice sports bar but expensive and service very slow! Went to the nightclub on the 18th floor that advertises great views. Views are so-so and the music was HORRIBLE or maybe we are too old. Left 5 minutes after arriving.

Room Tip: Get a room with a balcony that overlooks the atrium.
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Clinton, Maryland
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed January 30, 2013

This hotel is classy, new, and very nice. However, it is not close to much although it is lodged within a shopping center that has some stores. The area is not a tourist attraction but there are some things to do... The restaurants in the hotel are basic but there are other restaurants in the shopping center. They charge too much for there rooms. They would get more guests if they lower the hotel rates. The dance club is very nice but it is always empty because it is restricted to guests only. All rooms are modern as it is only three years old. The hotel is huge. Not much to do here but you can take taxis into DC for about $20 to $$30 per trip or a bus to the metro.

Room Tip: There are rooms facing the harbor and rooms with balconies with a view of the skyline inside atrium.
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  • Stayed March 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Guadalajara, Mexico
Top Contributor
55 reviews 55 reviews
32 hotel reviews
Reviews in 36 cities Reviews in 36 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 29, 2013

We were three days at the Gaylord Hotel because of a Bussiness Convention. It is a beautiful hotel, very spacious, well organized but service is not good. People were just doing their jobs, they looked tired, probably because it was a huge convention.
Food was OK, not fantastic. The SPA is really expensive, a hair style is $92 dlls, a massage $170 dlls.
Washington DC is far from the hotel, we did not find a subway station around and taxi charged $37 dlls to the City Mall.
There are good restaurants if you walk beside the Potomac river, it was a nice walk there.
If you are a Marriot Rewards Member, you can earn some points there. Just give your number at the front desk.

Room Tip: Ask for a window to the Potomac river.
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  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Atlanta
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 28, 2013

I stayed at the Gaylord during the innaugural weekend and had a ball. This hotel is very nice and the staff was very friendly and accomodating. Even after giant mixup about the hold on the room. Turns out they were right and although I was annoyed, the desk person took the time to explain without giving me back the attitude I was giving him. I apologized when I realized my mistake but wanted to mention the professionalism displayed during the entire incident. Kudos to Gaylord for exemplary training.

The rooms were clean and spacious. I took another reviewer's advice about requesting a high room without a balcony because of noise issues, but was a bit jealous when I look up from the atrium and saw people enjoying coffee from their balcony. I think I would have endured a little noise for that pleasure. From the desk staff to the cleaning staff, I found this hotel to be fantastic. As another reviewer mentioned, it is a haul to DC so consider that in your decision to stay here, but that was the only negative aspect of this hotel I could find. Actually, no, I thought the resort fee a bit excessive.

Room Tip: High rooms are great. I would ask for a balcony facing the atrium just for the view of the harbor...
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gaylord National Resort & Convention Center

Address: 201 Waterfront St, National Harbor, Prince George’s County, Oxon Hill, MD 20745
Location: United States > Maryland > Oxon Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 8 Hotels in Oxon Hill
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Gaylord National Resort & Convention Center 4*
Number of rooms: 2000
Official Description (provided by the hotel):
Newly opened along the banks of the Potomac, the Gaylord National Resort & Convention Center is the newest monumental addition to the national capital region. With 2,000 luxurious guest rooms, including 110 lavish suites, and 470,000 square feet of meeting, convention and exhibition space, it’s the largest combined hotel and convention center on the Eastern Seaboard. Here, guests will also enjoy four signature restaurants, a 20,000-square-foot spa, the area’s hottest ultra lounge, elegant retail shops and a magnificent waterfront promenade boasting a full-service marina and views of nearby Washington D.C. and Old Town Alexandria, Virginia. Gaylord National will be the cornerstone of the highly anticipated National Harbor project, a 300-acre waterfront destination offering world-class dining, retail and entertainment venues in Prince Georges County, MD. ... more   less 
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Also Known As:
Gaylord National Hotel Oxon Hill
Gaylord National Resort And Convention Center
Gaylord National Oxon Hill

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