We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel, priced too high” 3 of 5 stars
Review of Gaylord National Resort & Convention Center

Save Saved
You added Gaylord National Resort & Convention Center to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Gaylord National Resort & Convention Center
4.0 of 5 Hotel   |   201 Waterfront St, National Harbor, Prince George’s County, Oxon Hill, MD 20745   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Earn Rewards Points
Ranked #3 of 8 hotels in Oxon Hill
Clinton, Maryland
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
30 helpful votes 30 helpful votes
“Nice hotel, priced too high”
3 of 5 stars Reviewed January 30, 2013

This hotel is classy, new, and very nice. However, it is not close to much although it is lodged within a shopping center that has some stores. The area is not a tourist attraction but there are some things to do... The restaurants in the hotel are basic but there are other restaurants in the shopping center. They charge too much for there rooms. They would get more guests if they lower the hotel rates. The dance club is very nice but it is always empty because it is restricted to guests only. All rooms are modern as it is only three years old. The hotel is huge. Not much to do here but you can take taxis into DC for about $20 to $$30 per trip or a bus to the metro.

Room Tip: There are rooms facing the harbor and rooms with balconies with a view of the skyline inside atrium.
See more room tips
  • Stayed March 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,143 people have reviewed this hotel

Traveler rating
    699
    656
    405
    222
    161
See reviews for
365
240
110
1292
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (630)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Guadalajara, Mexico
Senior Contributor
46 reviews 46 reviews
26 hotel reviews
Reviews in 31 cities Reviews in 31 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 29, 2013

We were three days at the Gaylord Hotel because of a Bussiness Convention. It is a beautiful hotel, very spacious, well organized but service is not good. People were just doing their jobs, they looked tired, probably because it was a huge convention.
Food was OK, not fantastic. The SPA is really expensive, a hair style is $92 dlls, a massage $170 dlls.
Washington DC is far from the hotel, we did not find a subway station around and taxi charged $37 dlls to the City Mall.
There are good restaurants if you walk beside the Potomac river, it was a nice walk there.
If you are a Marriot Rewards Member, you can earn some points there. Just give your number at the front desk.

Room Tip: Ask for a window to the Potomac river.
See more room tips
  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 28, 2013

I stayed at the Gaylord during the innaugural weekend and had a ball. This hotel is very nice and the staff was very friendly and accomodating. Even after giant mixup about the hold on the room. Turns out they were right and although I was annoyed, the desk person took the time to explain without giving me back the attitude I was giving him. I apologized when I realized my mistake but wanted to mention the professionalism displayed during the entire incident. Kudos to Gaylord for exemplary training.

The rooms were clean and spacious. I took another reviewer's advice about requesting a high room without a balcony because of noise issues, but was a bit jealous when I look up from the atrium and saw people enjoying coffee from their balcony. I think I would have endured a little noise for that pleasure. From the desk staff to the cleaning staff, I found this hotel to be fantastic. As another reviewer mentioned, it is a haul to DC so consider that in your decision to stay here, but that was the only negative aspect of this hotel I could find. Actually, no, I thought the resort fee a bit excessive.

Room Tip: High rooms are great. I would ask for a balcony facing the atrium just for the view of the harbor...
See more room tips
  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 27, 2013

Excellent hotel, very spacious and perfect frame for a big event. The National Harbor is very beautiful.
Is a bit far from Wasington DC (about 20 minutes) and a taxi to the Capitolio costs U.S. $ 40.00

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Top Contributor
84 reviews 84 reviews
42 hotel reviews
Reviews in 41 cities Reviews in 41 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed January 27, 2013

We were attending a party at the Gaylord National with friends. Our room reservations were mixed up but they were able to fix it...sorta.
On Saturday we went for breakfast and met the chef... who showed us everything that was offered for the buffet. Told us to select anywhere to sit. Then the wait staff told us to move.
ha ha! Funny!
We did a late afteroon bite at the National Pastime cafe that was good.... before dressing for our big party.
Our maid service was perfect.
We love this place~
There was not a bill under our door for check out...that made me wonder what was happening.
Checked out at the desk. Then received 3 different serveys for the hotel...did I have 3 rooms?
Love the atrium view!
There are Executive suites with atrium view-they go quickly!
$22 a day to have your car sit in parking...or spend more for valet.
Jennifer and Russell went out of their way to help us.

Room Tip: There are Executive suites with atrium views-they go quickly! Ask for them.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clinton Township, Michigan
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 25, 2013

This hotel is truly grand in scale and beauty. The atrium is fabulous but there's not a lot going on inside the hotel (other than conferences - which is why I was there in the first place.) There are lots of restaurants and a bunch of little shops just outside the main entrance in the National Harbor area which is nice but they are very boutique-ish; just not enough to keep those of us who enjoy shopping for hours busy. The National Harbor area actually seems like a pretty nice (affluent?) part of town albeit quiet.

Rooms are pretty good. They look and feel like a Marriott; clean, comfortable, mini fridge is a plus. Not very resort-feeling. But, all in all a nice room. TV has HBO and about 20 or so other channels so there was a decent selection; plus there were $4.99 on demand movies which was great to help kill some time without breaking the bank.

Distance to the National Mall is 30+ minutes via combined taxi and Metro transit. I enjoyed my stay here but wouldn't stay again if it were on my dime. I'd want to be closer to the downtown action of D.C.

Room Tip: Rooms facing the water are $50+ per night as are rooms facing into the atrium. View of the National...
See more room tips
  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
83 reviews 83 reviews
33 hotel reviews
Reviews in 34 cities Reviews in 34 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 24, 2013 via mobile

Stayed there 3 nights for a conference. Very clean and comfortable rooms. Professional staff and good service. Close to many restaurants at the harbor. They sent us a cheese plate which was very appreciated as I love cheese. Room service was very efficient, it only took around 20 minutes both times.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Gaylord National Resort & Convention Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Gaylord National Resort & Convention Center

Also Known As:
Gaylord National Hotel Oxon Hill
Gaylord National Resort And Convention Center
Gaylord National Hotel
Gaylord National Oxon Hill
Address: 201 Waterfront St, National Harbor, Prince George’s County, Oxon Hill, MD 20745
Phone Number:
Location: United States > Maryland > Oxon Hill
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Oxon Hill
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Gaylord National Resort & Convention Center 4*
Official Description (provided by the hotel):
Newly opened along the banks of the Potomac, the Gaylord National Resort & Convention Center is the newest monumental addition to the national capital region. With 2,000 luxurious guest rooms, including 110 lavish suites, and 470,000 square feet of meeting, convention and exhibition space, it’s the largest combined hotel and convention center on the Eastern Seaboard. Here, guests will also enjoy four signature restaurants, a 20,000-square-foot spa, the area’s hottest ultra lounge, elegant retail shops and a magnificent waterfront promenade boasting a full-service marina and views of nearby Washington D.C. and Old Town Alexandria, Virginia. Gaylord National will be the cornerstone of the highly anticipated National Harbor project, a 300-acre waterfront destination offering world-class dining, retail and entertainment venues in Prince Georges County, MD. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Marriott, Booking.com, Orbitz, Tingo, Priceline, HotelsClick, TripOnline SA, getaroom.com, Asiatravel.com Holdings, Hotels.com, Agoda and Venere so you can book your Gaylord National Resort & Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Gaylord National Resort & Convention Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.