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“Christmas Day Fluke” 2 of 5 stars
Review of Thai Pavilion

Thai Pavilion
151 American Way, Oxon Hill, MD 20745
301-545-0244
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Ranked #10 of 71 Restaurants in Oxon Hill
Cuisines: Thai
Dining options: Reservations, Late Night
Restaurant details
Dining options: Reservations, Late Night
San Antonio, Texas
Senior Contributor
43 reviews 43 reviews
18 restaurant reviews
Reviews in 26 cities Reviews in 26 cities
36 helpful votes 36 helpful votes
“Christmas Day Fluke”
2 of 5 stars Reviewed December 29, 2012

Admittedly, few restaurants were open on Christmas and Thai sounded good, so we hoped to have a nice, flavorful meal for our holiday. The decor of the restaurant was very interesting, with grand entry doors and lots of golden things to give the illusion of Thailand. There was a deceptive genuineness about the staff because the young lady who waited on us was obviously Thai and could hardly understand English. Unfortunately, she was positively one of the worst restaurant servers I have encountered.

I've been to Asia, though not Thailand, but in every South Asian style restaurant, courteous and prompt service are compulsory expectations. What happened here? This place must have taken lessons from Congress in getting things done with promptness and grace.

To make a long story short, every bit of this experience at Thai Pavilion was laborious. We ordered appetizers, alcohol beverages, and main courses. The appetizers took almost 30 minutes to arrive, they were cold, and our drinks arrived even later--I almost went to the bar to see what the holdup was. The restaurant had nearly emptied, so I was flabbergasted at the utter lack of expediency. Finally, our beers arrived, but the server plunked down the bottles on the table, holding them by the bottle neck (drinks should be presented on a tray), and there were no glasses nor was there any offer of bringing a glass. She whisked away before we could ask, but when she returned, I asked for glasses. Ten minutes later, she plunked down the glasses and whisked off again. Now I knew this was not a genuine Thai restaurant because every Thai, Indian, and Chinese, restaurant, or even a decent Mexican or Italian or just plain American restaurant I've been to, the server offers to pour the beer into the glass. It's part of the experience that makes these establishments classy. Certainly the prices we were paying were too high for this terrible service. This was food court quality of service--and I've had MUCH better food at Thai restaurants in food courts.

Oh, and another thing, on the menu, there is a caveat that groups of FOUR or more are charged an 18 percent gratuity automatically. What?! Large groups I can understand, but I was prepared to do battle when the bill came. Fortunately, the charge was not there, but we did leave our server a small concessionary tip, simply because she was, at the very least, polite.

The food itself was decent, though not excellent. I would not return, personally, because there are so many great Thai food places in the Washington, DC, area. In the end, maybe the restaurant was on the "B" crew for Christmas. My attitude is, if you are going to open a restaurant on Christmas, then at least try to provide good service and good food, that way patrons will feel more generous and give better tips. Otherwise, just close the restaurant for Christmas and let the employees have a break and those of us who don't cook on the holiday will find a better place to eat.

  • Visited December 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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171 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
Kentucky
Senior Reviewer
10 reviews 10 reviews
5 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Delicious Thai food”
5 of 5 stars Reviewed December 28, 2012

The lunch specials of fish were delectable! The atmosphere was relaxing, decorated in Thai style, and we were given a nice place to wait for our table, which was quickly prepared.

Visited December 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germantown, Maryland
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Great food”
4 of 5 stars Reviewed December 26, 2012

Very good Thai food at prices that seemed a little low for National Harbor - all in all, a great value.

Visited December 2012
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Marlborough, Massachusetts
Top Contributor
168 reviews 168 reviews
77 restaurant reviews
Reviews in 42 cities Reviews in 42 cities
64 helpful votes 64 helpful votes
“Good Thai food; helpful staff at National Harbor”
4 of 5 stars Reviewed December 12, 2012

The atmosphere was nice. There is a bar in the center of the restaurant. The waitress was in training and was highly attentive (almost too much). The food choices while not huge provided enough variety. The vegetarian spring rolls were nice and crispy outide, moist and delicious inside. The crispy crab & shrimp wontons were my favorite and I should have just had a double order of those - they were good. The entrees were Chicken Pad Thai and Pa Ram - both quite tasty. They were served steaming hot. Wait a moment or two before digging in. The prices were reasonable for dinner in the area. The seats are slightly close together as is common in city restaurants. The walls are glassed in so you can people watch while you dine.

Visited December 2012
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Chesapeake, Virginia
Senior Contributor
21 reviews 21 reviews
8 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
“Charming atmosphere and delicious meal”
5 of 5 stars Reviewed December 11, 2012

It was like stepping in a welcoming house with oriental design and admirable hospitality. The meal was great and was served very fast. I had curry with toffy (asked to prepare it soft, but you can have it fried too) and my bf has his with chicken. I was glad we didn't order it spicy, because it already had enough spice (I'd say 3 in a scale of 5). Would definitely return to Thai Pavilion.

Visited December 2012
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