We arrived late in the day after a long day of travel. The room looked fine except for a very dirty carpet. The room was warm, but that was to be expected; Washington was having a heat wave. But in the middle of the night, we couldn't sleep because the AC was not functioning and maintenance had left. The next day, after working but failing to fix the problem, we were moved to a second room. It was smaller, but seemingly cooler. But the AC quit on us again. Maintenance fixed it, but again it stopped working at 3 am. In the morning we thought a bath might be nice after a second night of no sleep because of the heat. But the tub was broken-couldn't close the drain. And the dishwasher was broken, we discovered.
Clearly, Wyndham need to put some effort into maintenance.
A positive item: the staff were wonderful. It is a management problem of priorities.
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- Also Known As:
- Wyndham Vacation Resorts At National Harbor Hotel Oxon Hill