We stayed here as guests of owners at the beginning of August 2013. The resort was clean and felt new and the rooms were comfortable, especially the beds. The concierge was especially helpful. She had a drawer of envelopes and every time we mentioned a place we would like to visit she would open the drawer, remove an envelope, and hand us a postcard-sized piece of paper with directions. Very organized.
Despite reviews that seemed daunting, we had no issues with unloading our van or with it fitting in the parking garage. The garage was right across the road and had lots of space. The $13 a day was annoying - I would rather have had it hidden in the upfront cost - but we knew about it in advance so it wasn’t a surprise.
The National Harbor area was nicely laid out with shops and restaurants. The restaurants were a bit pricey (especially for a family of four) but some discounts were available to Wyndham guests. (If you order-in, avoid Papa Joe’s as their pizza and their service was disappointing. Papa John’s, on the other hand, was excellent.) The waterfront area offered a nice promenade and view across the Potomac. We did not spend very much time at the resort so I cannot speak to the amenities.
DC was not next door but it was not hard to get to. A shuttle was offered but it only ran on the hour, only seated 24, and it serviced several resorts. We chose to drive to the nearby Huntington Station on a daily basis, parked our car ($4.75/day, free on weekends) and took the Metro into town. It took about 45 minutes to get to the National Mall from National Harbor. When we attended the Washington Nationals game we were advised to park at Branch Station but we chose to park at Huntington and make a Metro transfer as the route was more familiar to us and we felt confident that we would find a parking space. Be advised that EVERYONE takes the Metro to the ballgame so expect a long wait on the journey home!
The WiFi connection in our room was excellent. There was also a small business centre with excellent connections and a printer.
We stayed for nine days but were not offered a towel exchange or room touch-up even though we exceeded the regular one week time frame. This seemed somewhat rude.
The only complaint we had was with the layout of the master bedroom; a layout that we have noticed at other Wyndham’s as well. The hot tub, shower and sink were all exposed within the room, making it impossible for one to have an early shower while the other slept in, and making the room inaccessible whenever someone was using the shower. At first glance it may have looked grand, but in the end it felt as though you were sleeping in the bathroom.
I would recommend this resort for its comfort and for the relative ease in commuting into DC.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.