As a Discovery Member of Wyndham I had a set number of points to use in trying out a membership without a permanent deed. I opted for the location at National Harbor in Maryland since it was one of the newer properties and was in an elegant area, close to many attractions.
I reserved a two bedroom with a balcony. My children and grandchildren joined me. The check-in process was not smooth. As my car sat idled in the circle, I was badgered with offers of surveys which required a set time committment. I did sign a committment, partly to get the process moving. Then I was given a parking ticket and instructions on getting to my room. I felt from the onset that the staff was insincere and the goal was to "get" you to sign up for something more than what you already had. Our room was wonderfully comfortable, spacious and quiet. The beds and bedding afforded a peaceful sleep. The kitchen had nearly everything required for preparing meals. We did have problems with the ceiling fan which needed a remote. A call was made for service. Someone arrived many hours later with a remote which had the batteries taped with scotch tape. He handed it to my son without determining if it worked! We also needed a toothbrush and towels. Two calls were made to get the towels. The response from the second call was that there was no guarantee that anyone would be bringing the towels. My son had to go to the front desk to get a toothbrush. No ice machines were located on the vending machine floors so my daughter-in-law asked an employee where to get ice. He took her outside to an ice house where she had to fill her bucket!
Although I did sign up for a "survey", I did not really want to interrupt my sleep and vacation to attend. We received five or six phone calls from someone reminding us, asking if we knew the directions, telling us that we made a committment, telling us that we couldn't get off the do not call list etc. We had to unplug the phone!
My Discovery Club membership was expensive, but I had high hopes of having wonderful experiences which would prompt me to purchase a permanent ownership. If this is the way Discovery Members are treated I would not consider purchasing a vacation ownership.
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- Also Known As:
- Wyndham Vacation Resorts At National Harbor Hotel Oxon Hill