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“Great renovated rooms. Common areas still rough and dated.” 4 of 5 stars
Review of Marriott Salt Lake City University Park

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Marriott Salt Lake City University Park
3.5 of 5 Hotel   |   480 Wakara Way, Salt Lake City, UT 84108   |  
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Ranked #32 of 76 hotels in Salt Lake City
St. George, Utah
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
49 helpful votes 49 helpful votes
“Great renovated rooms. Common areas still rough and dated.”
4 of 5 stars Reviewed October 7, 2013

I have stayed here a few times over the years and they are making progress. Beautiful renovation on the rooms. Very comfy. Construction is going on in several areas of the hotel and they could do a better job of excusing the mess. Felt like I was in the middle of a construction project. That might have been because I was in the middle of a construction project.

Room Tip: Keep in mind this hotel is up the hill and removed from downtown Salt Lake. That could be good or b...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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195 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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English first
Verdi
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 30, 2013

If we hadn't tried the buffet, we wouldn't have found one thing that wasn't done well. However, I must say, the buffet was the worst I've ever encountered. The hotel was quiet and comfortable. The people who worked there were pleasant and efficient.

Room Tip: Our room was far from the elevators, but we could get to the pool by using the back stairs:-)
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ohio
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed September 3, 2013

The rooms were clean and spacious - the one I had on the 4th floor was actually bigger than the one my relatives had on the 7th floor, which were supposed to be better. I also liked having the Starbucks inside the lobby. It was quiet and slept really well due to the very comfortable bed. My only complaint was the dish tv that went out during a rain storm.

Room Tip: After seeing the size of the 7th floor room my relatives had compared to mine, I would choose someth...
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  • Stayed August 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 3, 2013

After a long drive, we were looking for a good hotel that was low-key. We drove up without a reservation and received great service (even at midnight), a beautiful renovated room that was superclean and spacious. We were able to eat breakfast there (very gracious staff at the restaurant as well) and get back on the road efficiently. We were actually bummed we couldn't stay another night and look forward to making this our Salt Lake City go-to hotel.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Central New Hampshire, USA
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 21, 2013

Based on the rate I paid, this was an excellent value. I might hesitate to pay rack rate until they "clean up" a few things, mostly due to the ongoing renovation. Hotel had a typical Marriott lobby with seven-story atrium, glass elevators, wide open spaces. Front desk was the most understated front desk I've ever (not) seen. We walked right by it when we arrived, thinking it was the concierge.

Our family had two rooms for three nights on the same hallway but not attached. Both were about the same with one king bed, sliding frosted glass door to bathroom (a little weird), stall shower with all glass door - not frosted. Our room at the end of the hallway was slightly larger, though closet did not have a door like the other room. Nice linens and comforter, excellent temperature controls, other amenities such as shampoos, coffee machine. Breakfast buffet was excellent, and might be a good way to skip lunch! Only two elevators in the hotel, but surprisingly fast. Hotel was full our first two days, but we never were inconvenienced at all.

Hotel was still under renovation, so public areas such as our hallway, were sort of messy, but we did not feel it impacted our stay in a negative way. I was surprised that there is no information about the hotel in the room. I had to call the front desk to find out about the pool hours, internet access questions, local area questions, etc. I was also surprised at the inability to order movies. Room service was a bit pricey with multiple fees (delivery charge plus an 18% service charge, but still a blank space for a "tip").

I very much liked the location being outside of the city proper. I have now stayed right downtown in Salt Lake and here at the University Marriott, and I much preferred being on the University of Utah campus. You will need a car, but parking is free, and access to city or I-80 is very easy to navigate. Walking on the campus is great, and if you're going to an outdoor concert at Red Buttes, you can walk to it in ten minutes. Staff was friendly, but who isn't in Salt Lake City? A HUGE plus is the Starbucks in the lobby -- just try getting a good cup of java downtown! It ain't easy! The views, at least from our side of the hotel, were spectacular looking up to the Wasatch Range. It was very peaceful.

Room Tip: The even numbered rooms (x42) at end of hallway, while a long walk from elevator, are bigger rooms...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
S.F. Bay Area
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 16, 2013

I really like this Marriott property. I stay only at Marriotts, and this is one of my favorite rooms. Yes, they are going through renovations in the lobby and halls, but my room was completely redone and work is done during business hours. Room was clean, bed comfy, and bathroom was a stall shower, not a tub w/ shower curtain! Not to mention the decor was not the typical red and gold, but greens and blues. I know, who the heck cares on color, but when you stay at Marriotts every week like I do, it matters. The hotel is up in the foot hills so there are great views of SLC and the mountains. There are no loud freeways nearby which makes for a peaceful rest.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Top Contributor
54 reviews 54 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed August 8, 2013

Let me start with the good - the people working there are really really nice, helpful, just great. Rooms are fine and clean, beds OK, everything worked properly except the alarm clock that went off in the middle of the night. Plenty of parking. The hotel is still experiencing renovation but we were not impacted by it. Enormous Dale Chihuly chandelier in the lobby. So all in all, OK. Except that the food there was just under mediocre, the service in the bar was remarkably unprofessional (albeit pleasant) and expensive - a bottle of La Crema Pinot Noir (usually @$20- 22.) for $65.00. Ridiculous and opened at the bar and brought to the table corked again - glasses out and poured without asking anyone to check it first. No lemon in the bar for a tea order. No lemon in a bar? The hotel doesn't offer in-room movies. We had traveled all day and wanted to watch a movie and relax after going out to dinner. The spa? Bleachy fumed pool - no thanks. Exercise machine looked OK but I didn't use them. We wanted to sit out on the patio next to the pool for some sun but someone (probably from one of the the HS reunions the previous evening- had vomited out there and it wasn't cleaned up. Not restful sunning. And so - average rating. If not for the bar and movies I would say very good. Location would also be problematic except that we were there for something five minutes away. Very close to the wonderful Red Butte facilities.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott Salt Lake City University Park

Address: 480 Wakara Way, Salt Lake City, UT 84108
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Salt Lake City
#27 Family Hotel in Salt Lake City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Salt Lake City University Park 3.5*
Reservation Options:
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Also Known As:
Marriott Salt Lake City University Park Hotel Salt Lake City
Salt Lake City Marriott
Marriott Salt Lake City University Park Utah

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